Reviews (2,123)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its automation and synchronization capabilities between Etsy and Shopify, highlighting its ease of integration and user-friendly interface. They value the real-time synchronization for accurate inventory management and efficient order processing. The comprehensive features support streamlined e-commerce across platforms, and responsive customer support enhances user satisfaction and operational success, positively impacting sales.

June 29, 2023

This app is dangerous and in my opinion should be taken out by Shopify. If you products use 3 variant types sync from Shopify to Etsy it won't work correctly and you will loose you images. This is probably Etsy limitation as such products won't map 1:1 in Etsy.
The main problem is that this app will break your products images on Shopify rendering your product pages with only subset of images for variants and the main image being wrong. The app is making changes to master data (the Shopify) without your permission yet it should just sync it to Etsy. Shopify Support is also suggesting that they made changes to the store template.
I had to go though Shopify support to rectify the mess it left behind! And there is still some things that don't work the way they did before and even Shopify Support can't work out how to fix it.

Cottages Decor
United Kingdom
1 day using the app
R. I. T. N. S. replied July 1, 2023

Hello, while we appreciate negative feedbacks but unfortunately this is a FALSE claim. We are willing to put $1000 on the table if you can prove that we altered even a single image in your store (let alone the whole product page).

Moreover, while installing the app, we never even ask for permission to access your online store as our app doesn’t have anything to do with that. Please see the screenshots attached -
1. https://imgur.com/a/eGiVOHD (Generic App) - Permissions asked by a sample app that can access to edit your online store.
2. https://imgur.com/a/eKzqJAd (Our app) - There is no mention of permission to “edit your online store” in the permission’s section.

Here are our thoughts to your another claim -
“If your products use 3 variant types sync from Shopify to Etsy it won't work correctly and you will loose you images.”
- If Etsy only supports up to 10 images and you have 20 variants then how are we supposed to fit in all 20 images in the space of 10?

At RAKT, we take negative criticisms VERY seriously but unfortunately there is nothing for us to learn from this false claim (which is sadly something Shopify doesn’t take action upon either)

August 16, 2023

Great customer service. I am not sure whether it will meet my needs though as it doesn't seem like you can customise the listings via the app but rather to customise you need to do it through the Etsy app which makes it laborious again.

Poethan
Australia
1 day using the app
January 3, 2024

Joseph was responsive and easy to work with. He answered my questions quickly and made set up very easy. Thank you, Joseph!

Pax Rosa
United States
About 1 hour using the app
July 30, 2023

Easy to use Mohamed Hussein helped me with all my questions.

Tres Chic Boutique Official
United States
About 1 hour using the app
R. I. T. N. S. replied August 3, 2023

I want to thank you for taking the time to share your thoughtful review. We appreciate your trust.

December 8, 2023

I just started working with them but Omar was very quick to step in and assist me in syncing my products from Shopify. He was responsive and very helpful!

Wing Light Art Designs
United States
1 day using the app
July 4, 2023

Angelica was amazing and helped me through the whole process! I would recommend to anyone who wants to sync with Etsy!

Magnolia Budgets
United States
About 1 hour using the app
December 19, 2023

very helpful

PEClass Game Day, Sports, and Custom Apparel
United States
About 1 hour using the app
October 25, 2023

Wunderbarer Service und eine wirklich einfache Bedienung

Golden unique
Germany
About 1 hour using the app
October 2, 2023

This review is more for Joseph's outstanding customer service than the product itself- since I haven't had a chance to actually use it yet. Joseph immediately stepped in as soon as I logged in and took away any guesswork I may have had, helping sync my items seamlessly in the way that I requested. I already feel confident moving forward as I know I can always reach out with any questions. Thank you Joseph!

RocksnFound
United States
43 minutes using the app
November 21, 2023

Great

Master Architect
United States
41 minutes using the app