Reviews (2,126)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its automated syncing between Shopify and Etsy, which streamlines inventory and order management. They appreciate the user-friendly interface, real-time synchronization that prevents overselling, and responsive customer support. The app's ability to handle large product volumes and enhance sales through improved management is also noted. Merchants value the proactive, personalized customer service approach.
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Only just getting started, but so far great service and support :)
Omar is extremely helpful and quick to get the solution.
A lot of my products weren't linking but I had quick help from Joseph who managed to get everything in working order. He manged to assist in setting up links and backups, offered detailed assistance. This guy is the "gold standard in service"! Cannot say enough good things about his approach and assistance. Awesome work Joseph!!
This is truly the best service I have experienced to date. Immediately after installing the app, a customer representative, in my case OMAR, gets in touch, who supervises the onboarding and linking in a super friendly and professional manner. Highly recommended!
such amazing service!
This app is quick and efficient. Customer service was amazing and Omar was very helpful in getting me set up.
I had downloaded the app and realized that I was not yet ready for it. I contacted customer service and Joseph (the rep) was amazing and helped figure out exactly how I should delete the app and also helped me get a refund for the two extra months that I was charged while I did not use the app. I will definitely return to this when I am ready.
This app makes it super easy to add all your shopify products on to Etsy. It is quick and easy. Also, as soon as I logged onto this app Joseph and Ariane were straight on to the chat to see if they could help with anything before I even asked! When I said what I wanted to do they were really helpful and did it for me! I have tried other Etsy integration apps and this one is the best one I've tried. I deleted all the rest. I'm very happy with this app, you will not be disappointed
After 5 months using this app, this app has created more problems than solving the issue to the extend affecting our sales on Etsy. Here are list of problems we have faced, everytime we reach for support - we get instead support however we run into multiple side effects which are discovered later.
1. Alt text of image not syncing
2. Variant images are not associated (learned hard way when our sales went down)
3. New listing overwrote existing listing when both has different SKU
4. Order syncing now takes 1 hours from Etsy to Shopify
5. Video is not synced - support told this feature is not supported.
Joseph was absolutely wonderful! I didn't even know I needed the help until he popped up on my screen - a real person! I knew something on my shop was broken, but I didn't know how to fix it - but without even needing to put in a trouble ticket, there was Joseph ready to help! He was courteous and helpful and most importantly knowledgable. Within 5 minutes my issue was resolved. Holy cow, you cannot ask for better service these days! :)