Reviews (2,129)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its automated syncing between Shopify and Etsy, which streamlines inventory and order management. They appreciate the user-friendly interface, real-time synchronization that prevents overselling, and responsive customer support. The app's ability to handle large product volumes and enhance sales through improved management is also noted. Merchants value the proactive, personalized customer service approach.
Refine
-
By rating
Very easy integration of products from my Etsy shop into Shopify, and Omar in customer service was lovely and helpful. My only issue was with a few product listings which for some reason kept inactivating on Etsy. I haven’t figured out what’s causing this so I manually solved.
Customer serive is very good
Jayson helped me out! Thank you!
Customer service is great! Joseph and Arianne have been a great help since I added the app! Everyone is friendly and willing to help with any questions on syncing and how to used the app
Absolutely thrilled with the customer service for this app! From the moment I reached out with a query, the support team was prompt, friendly, and incredibly helpful. They went above and beyond to ensure my issue was resolved quickly, providing clear instructions and even following up to make sure everything was working perfectly. It's rare to find such dedicated and efficient customer service these days. Highly recommend this app not only for its great features but also for its outstanding support team!
Joseph was amazing at getting me up and running. He explained everything and I am on my way to getting my items listed in Etsy thanks to him.
Omar was super helpful and assisted me with my work really quickly and made my work morning much easier!
I am new to both Shopify and Etsy let alone trying to sync the two together. Joseph not only helped me get everything moved over, he a conversation with me to get to know me. Not make me feel like I was just another customer. He is very nice, very personable and extremely helpful! If I need nay help in the future, I would request him. If I could. Ha If you happen to get Joseph, you are in great hands!
I am brand new to creating an Etsy store, as well as a Shopify store, so my experience with those apps and this one for syncing products is limited. However, it has been working very well so far. When I've had issues with syncing, customer service has been very fast and very helpful. Omar, who I chatted with, was fantastic!
After 5 months using this app, this app has created more problems than solving the issue to the extend affecting our sales on Etsy. Here are list of problems we have faced, everytime we reach for support - we get instead support however we run into multiple side effects which are discovered later.
1. Alt text of image not syncing
2. Variant images are not associated (learned hard way when our sales went down)
3. New listing overwrote existing listing when both has different SKU
4. Order syncing now takes 1 hours from Etsy to Shopify
5. Video is not synced - support told this feature is not supported.