Reviews (1,813)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for syncing product listings between Shopify and Etsy, noting its ability to save time and reduce errors such as double data entry and overselling. It features real-time inventory syncing and easy transfer of product details, descriptions, and SKUs. The interface is user-friendly and easy to set up, suitable for those with limited technical skills. Customer support is particularly praised, with staff members like Joseph, Omar, and Arianne noted for their prompt and effective assistance, available via live chat. This tool is valued for enhancing business operations and providing exceptional customer service, making it ideal for merchants integrating their Shopify and Etsy stores.

August 1, 2024

Excellent help and service! I contacted because I thought my synching was in error. The agent was very friendly and helpful and basically told me here is the issue for next time but we will take care of it for you. He then proceeded to just fix was essentially my mistake, sync my site, and sent me an email saying it was ready. No hassle, fast, responsive, took care of me. What else could I ask for?

Level Up Custom
United States
About 1 month using the app
July 22, 2024

Great and fast service thank you :) a gentleman called omar sorted all my store out for me

Tigerlillyresin
United Kingdom
About 2 months using the app
August 5, 2024

Joseph is amazing! So kind, patient and helpful!

Gigis Gift
United States
27 days using the app
August 14, 2024

Live chat fast response.so far everthing is good

VEFAco
United States
20 days using the app
June 28, 2024

I'm using the app for very little but so far so good, the app is intuitive and customer service very helpful. The inventory synch is what we were looking for in particular.

Fūnem Studio
Belgium
9 months using the app
July 7, 2024

I am brand new to creating an Etsy store, as well as a Shopify store, so my experience with those apps and this one for syncing products is limited. However, it has been working very well so far. When I've had issues with syncing, customer service has been very fast and very helpful. Omar, who I chatted with, was fantastic!

Parchment Creation Co
Canada
4 months using the app
Edited September 1, 2024

Awesome

Agent Omar was excellent!

09-01-2024

Thank you,

Darrell

Vogel & Thomas
United States
22 days using the app
July 16, 2024

Absolutely thrilled with the customer service for this app! From the moment I reached out with a query, the support team was prompt, friendly, and incredibly helpful. They went above and beyond to ensure my issue was resolved quickly, providing clear instructions and even following up to make sure everything was working perfectly. It's rare to find such dedicated and efficient customer service these days. Highly recommend this app not only for its great features but also for its outstanding support team!

digitalmaster studio
Australia
2 months using the app
July 11, 2024

Omar did awesome helping me

Witchy Wreck Infusions
United States
3 months using the app
October 3, 2024

Gasser was a great help

SignUp.co.uk
United Kingdom
8 days using the app