Reviews (2,132)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its automated syncing between Shopify and Etsy, which streamlines inventory and order management. They appreciate the user-friendly interface, real-time synchronization that prevents overselling, and responsive customer support. The app's ability to handle large product volumes and enhance sales through improved management is also noted. Merchants value the proactive, personalized customer service approach.

March 26, 2024

The customer service is one I have never experienced before on an app! I found my new integration app for my new business. If you ever come across Joseph, you will not be disappointed in the impeccable customer service given for an amazing app!

Oasis Gifts and Favors
United States
19 days using the app
February 5, 2024

Arianne was fantastic! It was late, she was quick and helpful! She listened to my problem, found a solution and explained what was wrong. I had been trying for weeks to conduct my shop and she did it in a few minutes! Couldn’t be more thankful.

Meet me in the tee’s
United States
3 months using the app
February 8, 2024

Omar in customer service was terrific. Highly knowledgeable and helped get things into place. The app works well!

Eastern Shore Candle Co.
United States
2 months using the app
April 25, 2024

Great app! Super easy to use and the support is always quick and friendly. Highly recommend.

HorseFeathers Jewelry & Gifts
United States
5 months using the app
January 31, 2024

Joseph made my life so much easier. i was stuck on trying to sync products and he messaged me and helped me immediately. he did most of the steps for me because i was super confused. 10/10 service

My Store
United States
3 months using the app
May 2, 2024

Working with the agent Joseph was really great. He helped me sync all my products when i had more unsynced products

Clothing & Shoe Gallery
United States
2 months using the app
Edited May 22, 2024

**EDIT** Please take this as a warning, after leaving this review, this company and its staff have proceeded to harass me and try to bribe me to remove my review. They have been trying to contact me DAILY through my websites chat feature (meant for customers) and have also been emailing me telling me that they are a new hire and live in Egypt and they will get fired( Apparently the staff member is still on probation) of my review. Even if this was true its completely inappropriate and unprofessional, and doing 2 minutes of research showed me that Joseph has been with the company for over a year and is not a new hire full stop. Please be wary of all of the fake sounding good reviews on this app, as I now believe them to all be fake, as if they are trying to bribe me to remove my review, no doubts they have done it to many others.***

Really not a great app, I had high hopes for this but sadly I have had numerous issues. My products seemingly all synced up fine for a while until I started getting orders where I didn't have any stock left. I checked on the app and basically whenever anyone places an order off either my Etsy or my Shopify, the items that they ordered would be 'un-synced' and I would have to manually update the inventory and then re-sync the products every time. I did contact the support on numerous occasions, and despite them being lovely and quite happy to help, my issue has never been resolved and its been nearly a month now. I am coming to the end of the free trial they offer but I will be cancelling before any payment comes out as sadly as it stands, the app is useless as I am having to manually update my stock still.

I will also note that I've been having issues with items being 'deactivated' on my Etsy when they haven't sold out since installing this app too. I cant say for certain that this app is the cause but it started happening around the same time I downloaded this + other reviewers are also stating the same issues.

Dracolour
United Kingdom
28 days using the app
February 28, 2024

I was truly impressed by the exceptional customer service I received from Joseph. It's rare to encounter such a high level of care and dedication. Joseph exceeded all my expectations by going above and beyond to assist me with migrating my products. His attention to detail and willingness to patiently guide me through every step of the process were remarkable. If I could, I would give him 10 stars for his outstanding support.

Nectar Essences - Organic Essential Oils & Natural Remedies
United States
26 days using the app
August 4, 2024

Really helpful and understanding

Viridian Technology LLC
United States
About 1 month using the app
April 18, 2024

Joseph helped me sync several hundred listings from Etsy to Shopify and did an amazing job. Informative, helpful, and quick, I would definitely work with Joseph again. Thank you!

Satellite Stitchery
United States
24 days using the app