Reviews (441)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its efficient synchronization of products and inventory management between Shopify and TikTok, which enhances operational efficiency and reduces order cancellations. It features a user-friendly interface that supports easy store management across platforms, including batch uploading and real-time product updates. Merchants also appreciate the responsive and knowledgeable customer support, with staff members like Joseph, Omar, and Arianne receiving praise for their exceptional service in setup and troubleshooting. The app is recognized for its seamless performance and effective resolution of syncing issues, making it a reliable tool for expanding presence on TikTok Shop.
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Of all the reviews I have written on Shopify, this is the easiest and best one yet. Joseph was amazing! My only regret is I didn't find this app earlier, it would have saved so much time and energy. This was an amazing experience!
I am very happy with the great service they provide, especially with Mrs. Thea, she is very kind and willing to help.
Very useful, helpful support. Saved me a lot of hassle setting up TikTok shop. I recommend :)
Normie and Joseph were fantastic. They were ultra patient with me in helping me to figure out my sync issues. Thank you so much for walking me through it step by step!
Amazing app. The setup is so easy, and Joseph was very helpful, he popup and introduce himself without having to ask any help.
He steped in immediatly and helped me doing all the steps.
My store was synchronized like magic.
Thank you.
I recommend this app.
I use their apps for Etsy and TikTok so far. They work wonderfully and If you need any help, they are quickly there to get it going for you. Thank you!
Joseph is an absolute star, helping with setting up everything from start to finish. Cannot say 1 thing wrong. We about half way there but so far amazing service
10/10 introduction
everything works flawlessly awesome team helping you at all times.
hret support. easdy quick and fast. pleasure working with u
I originally had a good experience with this app as the agent I chatted with was friendly and helpful getting it set up but now it's become unusable.
The products simply will not sync to TikTok beyond the first 114 - despite leaving more than a day between uploads (TikTok has a 100 upload limit per day for new shops). The agents, although very polite, just go round in circles doing the same thing and not keeping me updated/not answering direct questions. They have "fetched" the products more than once and this had the side effect of un-syncing the first 114; this process takes hours each time. I've just tried to do it again and during the export, the system stopped and began to fetch the products all over again and this has again wiped out the initial 114 that it had synced. I've now reached the point of uninstalling the app and trying another as it's not working for my store.