Reviews (418)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting search functionality on Shopify stores, noting significant improvements in customer satisfaction and increased revenue through fast, accurate searches and smart filtering. It handles large inventories well and maintains site speed. The customizable search interface and exceptional customer support, known for responsiveness and thorough assistance, are also highlighted as key benefits.
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Wir haben den Support schon öfters kontaktiert. Jedes Mal haben wir sofort Hilfe mit ausführlichen Beschreibung und Schritt für Schritt Anleitung bekommen. Wir sind mit der App sehr zufrieden. Vielen Dank!
Thank you so much for your kind feedback. We are so happy to have you as a customer. We are eager to help no matter what. :)
Let us know if there is something we can do for you.
The Rapid Search Team
I am using this app in 5 stores and works pefectly. Excellent support by the team. Keep up the good work!
Many thanks for taking the time to give us this fantastic review.
We will try to keep up the good work!
Thanks for your trust.
Cheers,
Rapid Search Team
5 stars! This app helps my business so much especially because it detects misspelled words and displays new products. I have used other search apps but this is superior and far better than the default search.
Thank you so much for your feedback!
We are happy that we can contribute to your success. :)))
Have a wonderful day,
Matt from the Rapid Search team
So far looks very good. The support with setting up the app were great. Translated everything for me to our shops language.
Many thanks for your kind words :)
Great app! Just set this up but I can tell it is going to be a great asset to our store and will help with conversion. Love that it offers popular suggestions, categories, and products as the user is typing + the other customizable features.
Thanks so much for your detailed review. We are so happy that you are satisfied with out feature set!
I can't wait to see your results, let us know if you need help with something!
Have a wonderful day,
The Rapid Search Team
Solid search app that has helped us achieve what we needed.
A lot of options to customise the search as well as promotional boosting of products
Hi there!
Thank you for taking the time to review our app. Please do not hesitate to contact us if there is anything that we can help you with:)
Kind regards,
Rebeka from the Rapid Search team
Great app! Just received our first order through Rapid Search's Instant Search bar. Thank you! Will definitely switch to the paid version soon!
I use this app to improve my search function on my website and definitely recommend it, is easy to use and the support team is awesome
Thank you very much for your kind review. We are always at your and our customers' service.
Have a wonderful day.
Many thanks,
The Rapid Search Team
App stopped working. Support seems like they have better things to do than support their app. Estimated 1 -2 weeks to fix their app which stopped working.
Hi there, I'm Matt from Rapid Search customer support.
I'm writing to give you an updated reply to your review and complaint.
We're truly sorry for any inconvenience you faced. The initial estimate was given to you based on the rareness of your theme and the complexity of the issue.
However, you are completely right that the resolution cannot wait this long. That's why I talked to our developers yesterday and expressed your disappointment about the time frame you received.
I made our team understand how important this is for you to solve this issue in a timely manner. We've already found a temporary solution that would work well for your store until we're able to roll out the permanent solution.
For that, we have sent you an access request and an email, please respond back to me so I can speed things up for you. :)
We hope you can give us another chance.
Matt from the Rapid Search Team
Very helpful with support!
Hello,
Thank you so much for your review. We are glad to see you found our support helpful, please let us know if there is anything else we can help you with!
Kind regards,
Rebeka from the Rapid Search team