Overall rating
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing search functionality in stores with large catalogs. It's praised for its fast, accurate results, smart filters, and misspelled word detection. It's easy to set up, customizable, and integrates well with various themes. Merchants value the search analytics, product promotion boost, and responsive support team. The app is affordable, user-friendly, and regularly updated with new features, offering great value for money.

January 11, 2024

The app doesn't work with all themes. We also disabled the app for a few months, yet they still send us emails stating that we have reached 90% of our account's session limit and need to upgrade. Hmmmm, How is that possible if the app isn't even active on our website? If the app was active, I may have fallen for this and upgraded, shame on you guys for giving your customers false analytics.

United States
Over 3 years using the app
Rapid Search replied January 15, 2024

Thank you for your feedback.
We are committed to providing the best user experience, so we deeply apologize for this bug.
Our team has already fixed the issue and we notified you about the updates via email.

We take your concerns seriously and are committed to addressing them properly. Therefore we sent you an email with further details and questions.
We are looking forward to your reply,

Thank you so much,
Matt from the Rapid Search team.