RS: AI Search Bar & Filter

RS: AI Search Bar & Filter

Reviews (329)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
    309
  • 2% of ratings are 4 stars
    6
  • 1% of ratings are 3 stars
    3
  • 1% of ratings are 2 stars
    4
  • 2% of ratings are 1 stars
    7
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversions and sales with its fast and accurate search functionalities, ideal for stores with large inventories. Key features include instant results, smart suggestions, and efficient handling of misspellings. The integration with Shopify themes enhances site navigation and user experience. Merchants also appreciate the responsive customer support for setup and customization, noting the app's scalability and affordability.

August 4, 2022

App stopped working. Support seems like they have better things to do than support their app. Estimated 1 -2 weeks to fix their app which stopped working.

Reactive Concealment Holsters
United States
About 1 year using the app
Rapid Search replied August 4, 2022

Hi there, I'm Matt from Rapid Search customer support.

I'm writing to give you an updated reply to your review and complaint.
We're truly sorry for any inconvenience you faced. The initial estimate was given to you based on the rareness of your theme and the complexity of the issue.
However, you are completely right that the resolution cannot wait this long. That's why I talked to our developers yesterday and expressed your disappointment about the time frame you received.

I made our team understand how important this is for you to solve this issue in a timely manner. We've already found a temporary solution that would work well for your store until we're able to roll out the permanent solution.

For that, we have sent you an access request and an email, please respond back to me so I can speed things up for you. :)

We hope you can give us another chance.
Matt from the Rapid Search Team

August 17, 2024

I really wanted to love this app, but it doesn't allow for filtering via variant meta-fields. I understand majority of business owners will use the product meta-fields, but for someone who deals with fragrances and many options, it would be easier for my customer base to drill down by mood, fragrance or scent family. I've reach out via email but have not received a response. Maybe if this feature is added in the future, I'll be back.

Efuru Studio
United States
About 21 hours using the app
Rapid Search replied September 6, 2024

Thank you for your feedback, Jamila! We truly appreciate it and wanted to let you know that our team is working on adding variant metafield filtering, thanks to your suggestion. We expect to release this feature in the next 1-2 months. Please reach out if you'd like to discuss further, and we'd love to work towards earning a higher rating from you in the future.

Have a nice weekend! Matt from the Rapid Search Team.

May 16, 2024

there is no new to old option, there are missings but good app, not perfect.

Jammy Baby Lebanon
Lebanon
About 1 month using the app
Rapid Search replied May 28, 2024

Thanks for your feedback! We’ve now added a “new to old” sorting option. We also sent you an email with the details. We're always working to improve and appreciate your input!
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Matt from the Rapid Search Team