Overall rating
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its speedy, accurate, and user-friendly search functions. It enhances customer experience with instant results and customizable features. Merchants value the search analytics for insights into customer behavior. They praise its reliable performance, excellent customer service, and seamless integration with Shopify. Its ability to manage large inventories and affordable pricing make it suitable for all business sizes. Continuous improvements and new features based on merchant feedback are also appreciated.

July 4, 2023

The app is generally great but... It will count every single variant of your product as a separate product, which means that even if i currently have below 700 products in my store the app tells my i have 12k+ produsts and need to upgrade from 0$ per month to 69$ per month which is a bit excessive for just above 600 products so i decided to switch to a different provided.

19 days using the app
Rapid Search replied July 4, 2023

Hi there,

Thank you so much for your feedback. We would like to take a look at your store and your product numbers, I've sent an email regarding this at co***@aiaiartworks.com

We're looking forward to your kind reply.
Matt from the Rapid Search Team

May 4, 2023

No es responsiva a las versiones móviles, la barra de búsqueda aparece y desaparece de forma impredecible.

10 days using the app
Rapid Search replied May 8, 2023


Lamentamos mucho que haya tenido una experiencia negativa con nuestro servicio en línea. Hemos enviado un correo electrónico detallado explicando nuestra situación y esperamos su amable respuesta. Muchas gracias por su comprensión.

Rapid Search

August 4, 2022

App stopped working. Support seems like they have better things to do than support their app. Estimated 1 -2 weeks to fix their app which stopped working.

Reactive Concealment Holsters
United States
About 1 year using the app
Rapid Search replied August 4, 2022

Hi there, I'm Matt from Rapid Search customer support.

I'm writing to give you an updated reply to your review and complaint.
We're truly sorry for any inconvenience you faced. The initial estimate was given to you based on the rareness of your theme and the complexity of the issue.
However, you are completely right that the resolution cannot wait this long. That's why I talked to our developers yesterday and expressed your disappointment about the time frame you received.

I made our team understand how important this is for you to solve this issue in a timely manner. We've already found a temporary solution that would work well for your store until we're able to roll out the permanent solution.

For that, we have sent you an access request and an email, please respond back to me so I can speed things up for you. :)

We hope you can give us another chance.
Matt from the Rapid Search Team