Rapid AI Search Bar & Filter , 359 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its fast, accurate search results and smart filtering options. Its customizable design and user-friendly interface are also praised. The customer support team is noted for their prompt, efficient assistance. The app is affordable and offers good value, making it suitable for start-ups. It provides useful search analytics and advanced features, and is recommended for large stores due to its ability to handle large catalogs. Merchants also value its ability to detect misspelled words, display new products, and boost promotions. It's recognized for improving e-commerce site usability, providing instant search results, and enhancing user experience on stores with numerous products.
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The app applies its own design to the collection pages (in addition to the filtering options) that completely distorted our original layout, such as image sizes, typography, etc, causing a branding problem.
It was explained by the team that they are unable to add their filter menus to other designs or themes, so they use the general app design.
This didn't work for us and we had to uninstall the app.
Hi there,
Thank you for your review! We apologize for any inconvenience that our design may have caused. We have sent you an email offering a solution to the problem. We're looking forward to resolving this for you. :)
The app caused problems in our store:
- collections descriptions disappeared
- problems with loading collections
The Rapid search team was very friendly but did not solve the problem and we had to uninstall the plugin.
Thank you for your feedback.
We would like to deliver a seamless experience, we sincerely apologize for any difficulties. We sent you an email with questions and details for investigating the issues, our team is fully prepared to investigate the root causes of these matters and resolve them promptly.
Your concerns are of great importance to us, and we are committed to addressing them thoroughly. We eagerly await your response.
Thank you so much for your consideration.
Freundlicher und schneller Support....leider macht die App den Shop sehr langsam....ich sollte diverse zusätzliche Infos bereitstellen....da war dann leider Schluss für mich....Geld bezahlen und die ganze Arbeit alleine machen...no way sorry
Im Nachgang, hat man sich bei uns entschuldigt, das ist fair und okay, deshalb einen Stern mehr.