Reviews (409)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing search capabilities across products, collections, and blog posts, especially useful for stores with large inventories. It features an AI-powered search bar, smart filtering, customizable results, and analytics to monitor search trends. The app integrates easily with Shopify themes without affecting site speed. Customer support, particularly from staff members like Rebeka and Matt, is frequently praised for its responsiveness and helpfulness in customization. Merchants describe the app as transformative, improving customer satisfaction, engagement, and potentially boosting sales.

Edited September 26, 2024

Quick and good solution and helpful support.

BandooPlus
Switzerland
11 months using the app
Rapid Search replied November 6, 2023

Hello,

Thank you for taking the time to review us, and than you again for rating our support. Please do not hesitate to contact us if you need further assistance!

Kind regards,
Rebeka from the Rapid Search team

November 23, 2021

For every question I have about customization, the app has that feature! I have integrated apps that hide prices for customers not logged inn, and the app lets me hide prices so it works perfectly with all my other apps.

scanasia-as
Norway
11 months using the app
May 26, 2021

Great app, even better support. Really, really like it. Especially for me, they added Polish language.

Mesini.pl
Poland
11 months using the app
February 23, 2022

The app is super useful. Also, customer service for problem resolution is great. We highly recommend it

greencornerss
Spain
11 months using the app
Rapid Search replied February 23, 2022

Thank you so much for taking the time to give us your feedback!

We're so happy to hear that you are satisfied with our app, never hesitate to get in touch with us whenever you need help.

Cheers,
Rapid Search Team

March 7, 2022

Had a issue with an update changing how the search worked. Support was helpful in solving the problem in a timely manner

Hydrafil Filtration Products
United States
11 months using the app
Rapid Search replied March 8, 2022

Thank you for your kind words, We are always happy to help and receive such a great review.

Many thanks,
Rapid Search team.

August 28, 2022

This app is just what I was looking for. It works well although small issue with the indexing I think. Hope this can be resolved.

BYOP
Hong Kong SAR
11 months using the app
Rapid Search replied August 29, 2022

Thanks so much for your positive review, We've already responded to your enquiry, please check your emails.

Hope that Rapid Search is going to bring you great results.

Have a wonderful week,
The Rapid Search team.

July 19, 2023

This app brings more than 30% of our revenue. Our customers love it. We use the Search bar and filter services too.

Vapori
Slovakia
11 months using the app
Rapid Search replied July 21, 2023

Hi,

We are very grateful for your feedback. We look forward to hearing more from you:)

Kind regards,
Rebeka / Rapid Search Team

November 18, 2022

Early days, but so far this app is excellent. Had a query so contacted support via chat and got an instant solution. We needed a search function for pages as well as products and this is ideal. Great analytics too.

Tracmaster Ltd
United Kingdom
11 months using the app
Rapid Search replied November 18, 2022

Thanks a lot for giving us your review, We are pleased to know that you are satisfied with our support. :)))

Let us know if you need something else, hope you are going to see amazing results in the analytics shortly.

Have a wonderful weekend,
Matt from the Rapid Search Team

February 9, 2022

Just what you need as a search tool. Customer Support and Development team are always very helpful!

Unikat Portrait
Netherlands
10 months using the app
April 24, 2023

App easy to use, it offers tons of useful features; also fast and helpful technical support. Really a good experience.

Svapologia
Italy
10 months using the app
Rapid Search replied April 27, 2023

Thanks so much for your kind feedback. I'm glad you were satisfied with our support.

Wish you the best,
Matt from the Rapid Search Team