Reviews (418)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting search functionality on Shopify stores, noting significant improvements in customer satisfaction and increased revenue through fast, accurate searches and smart filtering. It handles large inventories well and maintains site speed. The customizable search interface and exceptional customer support, known for responsiveness and thorough assistance, are also highlighted as key benefits.

March 7, 2022

Had a issue with an update changing how the search worked. Support was helpful in solving the problem in a timely manner

Hydrafil Filtration Products
United States
11 months using the app
Rapid Search replied March 8, 2022

Thank you for your kind words, We are always happy to help and receive such a great review.

Many thanks,
Rapid Search team.

August 28, 2022

This app is just what I was looking for. It works well although small issue with the indexing I think. Hope this can be resolved.

BYOP
Hong Kong SAR
11 months using the app
Rapid Search replied August 29, 2022

Thanks so much for your positive review, We've already responded to your enquiry, please check your emails.

Hope that Rapid Search is going to bring you great results.

Have a wonderful week,
The Rapid Search team.

July 19, 2023

This app brings more than 30% of our revenue. Our customers love it. We use the Search bar and filter services too.

Vapori
Slovakia
11 months using the app
Rapid Search replied July 21, 2023

Hi,

We are very grateful for your feedback. We look forward to hearing more from you:)

Kind regards,
Rebeka / Rapid Search Team

November 18, 2022

Early days, but so far this app is excellent. Had a query so contacted support via chat and got an instant solution. We needed a search function for pages as well as products and this is ideal. Great analytics too.

Tracmaster Ltd
United Kingdom
11 months using the app
Rapid Search replied November 18, 2022

Thanks a lot for giving us your review, We are pleased to know that you are satisfied with our support. :)))

Let us know if you need something else, hope you are going to see amazing results in the analytics shortly.

Have a wonderful weekend,
Matt from the Rapid Search Team

February 9, 2022

Just what you need as a search tool. Customer Support and Development team are always very helpful!

Unikat Portrait
Netherlands
10 months using the app
April 24, 2023

App easy to use, it offers tons of useful features; also fast and helpful technical support. Really a good experience.

Svapologia
Italy
10 months using the app
Rapid Search replied April 27, 2023

Thanks so much for your kind feedback. I'm glad you were satisfied with our support.

Wish you the best,
Matt from the Rapid Search Team

October 13, 2021

So far so good. We are still on trial basis, but Irisz has been very helpful with following up our enquiries.

Limitee
Australia
10 months using the app
November 15, 2022

Really amazing support very helpful great guys keep it up, I strongly recommend if you have big site and wanted to increase conversions.

chiskoit
Italy
10 months using the app
Rapid Search replied November 15, 2022

Thanks so much for your kind review Muhammad! We are always focusing on giving great experience for everyone, for you! :)

Take care and have a nice week,
The Rapid Search Support

May 24, 2021

Highly recommended. The best app we have come across. Usually on Shopify these apps are run by money grabbing lazy snakes. But this app is top notch in just about every way, very friendly, fast support. Good to work with and a great app. I have had more than a few problems with Shopify apps, but this is a good one by any standard. Thanks guy's keep it up. Highly recommended.

Vapester | Vaping
United Kingdom
10 months using the app
September 14, 2022

I used this app to help improve user experience and therefore sales - I really like how it has allowed better exposure of products in search - I now need to go into the back end admin and apply some fine tuning and I have no doubt the experience will be even better! Thank you developer!
The support extended by Matt so far has been great!

D2Be
United Kingdom
10 months using the app
Rapid Search replied September 14, 2022

Thank you so much for your detailed feedback. We are always happy to read such satisfied reviews. :))) We will do our best in the future as well to keep you satisfied.

Thank you so much and have a wonderful week,
Matt from the Rapid Search team.