Reviews (418)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting search functionality on Shopify stores, noting significant improvements in customer satisfaction and increased revenue through fast, accurate searches and smart filtering. It handles large inventories well and maintains site speed. The customizable search interface and exceptional customer support, known for responsiveness and thorough assistance, are also highlighted as key benefits.

December 17, 2024

Great app for our use. And the customer service has been amazing. Quick response and very helpful!

PokéBergen
Norway
5 days using the app
December 9, 2024

Support is good, the app is good. BUT THEY LIE ABOUT THE NUMBER OF SEARCHES & ROI.

PLEASE BE AWARE THEY WILL TRY TO HIKE THE NUMBER OF SEARCHES TO MAKE MORE MONEY!!!!!!

Elon Tile & Stone
United States
5 days using the app
Rapid Search replied December 13, 2024

Thank you for taking the time to leave us a review.
Could you please provide more details about the issue? We track searches for statistical purposes and sessions for pricing. If you believe any of this data is inaccurate, please let us know. I assure you, if there is an issue, it is not intentional.

We sent you two emails already regarding this problem. Looking forward to your reply.
Matt from Rapid Search

December 8, 2024

OK, So far everything is working.

ArtProfit
Slovakia
2 days using the app
October 4, 2024

Thanks so much! Perfect, superfast support, very helpful, thrilled with the team, keep up the good work.

Uhren2000
Germany
8 days using the app
Rapid Search replied October 14, 2024

Thank you for taking the time to write a review! We are glad you liked the app and team so far, we do plan to keep up the good work and always improve based on your feedback :)

Best regards,
Rebeka from the Rapid Search team

September 4, 2024

It is a very good app for filtering product and their support is amazing.

Reeh Al Madinah
United Kingdom
3 months using the app
Rapid Search replied September 6, 2024

Thank you for the great feedback! We're so glad to hear that you're enjoying the filtering features and that our support team has impressed you.

Have a nice weekend! Matt from the Rapid Search Team.

September 25, 2024

Excellent app with very impressive features. Works extremely well and customer service is excellent too.

Fresh Frenzy
United Kingdom
9 days using the app
Rapid Search replied December 6, 2024

Thank you for your wonderful review! 😊 We're so glad to hear you're impressed with the features and that the app is working smoothly for you. Providing excellent customer service is always our goal, and it’s great to know it made a difference.

Have a lovely weekend,
Matt from the Rapid Search Team.

September 18, 2024

Highly Recommended!

ETC Electrical
United Kingdom
15 days using the app
Rapid Search replied September 20, 2024

Thank you so much! 😊 We're glad you're enjoying it!

Have a lovely weekend,
Matt from the Rapid Search Team

August 22, 2024

It helps my customer narrow or widen their search results as they please and has been a source of considerable increase in our revenue. The Rapid Search AI Bar & Filter link is what I use to market on Instagram as well, so instead of looking for one product, my customers are now open to view similar products with the Rapid Search link. This is great!

The Westminster Shoppe
United States
5 months using the app
Rapid Search replied September 6, 2024

Thank you so much for sharing how our app has helped your business grow! We're thrilled that the AI Bar & Filter is making a difference and even helping with your marketing efforts. It's fantastic to hear that your customers are exploring more products!

Have a nice weekend! Matt from the Rapid Search Team.

October 28, 2024

Thanks for all your patience and helping me out with small issues on my page, special thanks to the great Rebeka so being so kind. I will recommend this app and company to all, and if you want to do some custom edit, just contact them and they will help you out with a fast solution.

Have a great day

Best regards

Raymond

Dekanten.no
Norway
1 day using the app
Rapid Search replied October 29, 2024

Thank you again for your kind words and for taking the time to share your feedback. I am glad my custom CSS knowledge could help and we look forward to assisting you again:))

Kind regards,
Rebeka from the Rapid Search team

September 17, 2024

Good customer service

Boris Industries
Netherlands
About 24 hours using the app
Rapid Search replied September 20, 2024

Thanks a lot! We're happy to hear that you had a great experience with our customer service. 😊

Have a lovely weekend,
Matt from the Rapid Search Team