Reviews (418)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting search functionality on Shopify stores, noting significant improvements in customer satisfaction and increased revenue through fast, accurate searches and smart filtering. It handles large inventories well and maintains site speed. The customizable search interface and exceptional customer support, known for responsiveness and thorough assistance, are also highlighted as key benefits.
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Quick and helpfull support!
Thanks so much! Perfect, superfast support, very helpful, thrilled with the team, keep up the good work.
Thank you for taking the time to write a review! We are glad you liked the app and team so far, we do plan to keep up the good work and always improve based on your feedback :)
Best regards,
Rebeka from the Rapid Search team
Excellent app with very impressive features. Works extremely well and customer service is excellent too.
Thank you for your wonderful review! 😊 We're so glad to hear you're impressed with the features and that the app is working smoothly for you. Providing excellent customer service is always our goal, and it’s great to know it made a difference.
Have a lovely weekend,
Matt from the Rapid Search Team.
I was initially critical of the system regarding how they count sessions, however I have to commend the customer service for getting in touch and doing all they can to alleviate my concerns and I am now a subscriber to the app. So credit to them for that.
I am still not a fan of the AI responses, as clever as it is (Very clever!) it lacks the human touch required when someone doesn't understand the subject in detail.
The app itself in my opinion is the best out there in terms of function vs simplicity, it is also a reasonable price.
I look forward to continuing to use the app.
Hello! We differentiate the pricing based on sessions, but the main statistics we provide are search statistics. Your screenshot showed ~2,4k sessions for the last 7 days so we can first assume that your monthly sessions exceed our Basic 1's plan that allows up to 5,000 sessions, but we will be more than happy to confirm this with you. :)
We just sent you an email to sort this out, we look forward to hearing from you.
We apologize for the confusion and frustration this may have caused!
Kind regards,
Rebeka from the Rapid Search team
Support is good, the app is good. BUT THEY LIE ABOUT THE NUMBER OF SEARCHES & ROI.
PLEASE BE AWARE THEY WILL TRY TO HIKE THE NUMBER OF SEARCHES TO MAKE MORE MONEY!!!!!!
Thank you for taking the time to leave us a review.
Could you please provide more details about the issue? We track searches for statistical purposes and sessions for pricing. If you believe any of this data is inaccurate, please let us know. I assure you, if there is an issue, it is not intentional.
We sent you two emails already regarding this problem. Looking forward to your reply.
Matt from Rapid Search
It is a very good app for filtering product and their support is amazing.
Thank you for the great feedback! We're so glad to hear that you're enjoying the filtering features and that our support team has impressed you.
Have a nice weekend! Matt from the Rapid Search Team.
OK, So far everything is working.
This app is great, had a few issues trying to install, but the customer support was superb and sorted it out for me in no time. Would highly recommend this app for anyone looking for a great user experience. 10/10
Thank you for your kind words! 😊 We're glad we could help and that you're enjoying the app.
Have a lovely weekend,
Matt from the Rapid Search Team.
Love Rapid Search. Great search engine for Shopify websites. Sam @ Fun Foods Canada https://funfoods.ca
Thank you! We're thrilled that you love Rapid Search and find it great for your Shopify store. 😊
Have a lovely weekend,
Matt from the Rapid Search Team
Rebeka from Rapid AI Search Live Chat exceeded my expectations. Without a doubt, I highly recommend using their search box services. Great job, Rebeka!
Hi! Thank you so much for your kind words, I'm happy I could help:))
Let us know if there is anything else we can do for you.
Kind regards,
Rebeka from the Rapid Search team