Reviews (376)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing search functionality, especially for stores with large catalogs. It's praised for its easy setup, seamless integration, and immediate improvement in store functionality. The app provides fast, accurate search results and smart filtering options, improving customer experience. It offers a customizable widget, insightful analytics, multilanguage support, and an AI tool. Many appreciate the responsive customer support and consistent updates. It's seen as affordable and good value for money.

February 15, 2024

"I recently integrated Rapid AI Search Bar & Filter into my Shopify store and have been thoroughly impressed with its performance. This app is a game-changer for enhancing customer experience, offering lightning-fast and accurate search results. Its smart filtering options have made navigating my store effortless for customers, significantly improving product discovery. The setup was straightforward, and the app's design seamlessly blends with my store's theme. Plus, their customer support team is outstanding, always ready to assist with any queries or adjustments. Highly recommend to any Shopify store owner looking to upgrade their search functionality and boost sales."

Üdv, Viktor Rovó ;)

biztonsagosvasarlas.hu
Hungary
18 days using the app
Rapid Search replied February 22, 2024

Hello,

Thank you for taking the time to write us such a detailed review, we are grateful for your support and hope to continue working together on future projects:))

Kind regards,
Rebeka from the RS team

March 7, 2024

Excellent customer service. I am very happy with the app.

BiblesCanada
Canada
5 months using the app
Rapid Search replied March 8, 2024

Thank you for taking the time to review our app and the customer service. The pleasure was ours!

Have a great weekend!

Rebeka from the RS team:)

February 16, 2024

I love the advanced features of Rapid Search over the stand-alone search that is inherent to Shopify. It allows for better search results as well as provides me with analytical data.

Rigolette's Treasures
United States
About 1 month using the app
Rapid Search replied February 22, 2024

Hi,

Thank you for your feedback, we are happy to see you like our app and that it can assist you with improving your customers' search experience and helps you with the analytics.

Please do not hesitate to contact us if there is anything we can help you with!:)

Kind regards,
Rebeka from the Rapid Search team

March 6, 2024

Rebeka and all the team are awesome ! The app is great . And the customisation is awesome . So much data from the search bar, so easy to use because of the filters. Recommend it with two hands!

BigStore.bg
Bulgaria
12 days using the app
Rapid Search replied March 8, 2024

Thank you so much for leaving us a detailed review! Please do not hesitate to contact us if there is anything else we can help you with:)) Thank you in the name of our whole team!

Have a nice weekend,
Rebeka from the Rapid Search team

February 5, 2024

So far so good! I'm impressed by the features of this app and the top notch support. So far they've been able to resolve my concerns and inquiries within a business day every time. I would definitely recommend this app to anyone and explore its multiple features!

GamerNostalgia
United States
About 2 months using the app
Rapid Search replied February 7, 2024

Thank you so much for taking the time to review us! If you need any further assistance, our customer service will be happy to help again!:)

Have a nice day,
Rebeka from the RS team

May 27, 2024

I like the layout and it is easy to use

Excalibur Shops
United States
4 months using the app
Rapid Search replied May 30, 2024

Hello!

Thank you for taking the time to leave us a review! We're glad you find the layout appealing and easy to use. In case you'd have any tips for further improvement please do not hesitate reaching out to us:))

Best regards,
Rebeka from the Rapid Search team

March 31, 2024

Great customer service, sorted a minor integration bug promptly

My Nursery Furniture Co
United Kingdom
23 days using the app
Rapid Search replied May 17, 2024

We’re grateful for your 5 review! 🌟 It’s great to see our app making a positive impact. Thank you for your continued trust and support! 💖

March 11, 2024

Easy to install. Useful initial tutorial. Reasonable costs. Looking forward to using this and seeing this in action - scorecatcher.co.uk

The Score Catcher
United Kingdom
3 days using the app
Rapid Search replied March 12, 2024

Hi!

Thank you for your review! We also look forward to helping you improve and customize your customers' search experience, please let us know if there is anything we can help you with:)

Best regards,
Rebeka from the Rapid Search team

March 5, 2024

Great app and absolutely fabulous customer service. Customer for life!

Ra The Boutique
Panama
3 months using the app
Rapid Search replied March 6, 2024

Hello,

Thank you so much for taking the time to review our app! We're happy to have you as part of our community!

Kind regards,
Rebeka from the Rapid Search team

March 20, 2024

The app applies its own design to the collection pages (in addition to the filtering options) that completely distorted our original layout, such as image sizes, typography, etc, causing a branding problem.
It was explained by the team that they are unable to add their filter menus to other designs or themes, so they use the general app design.
This didn't work for us and we had to uninstall the app.

mammy.b
Brazil
2 days using the app
Rapid Search replied April 11, 2024

Hi there,

Thank you for your review! We apologize for any inconvenience that our design may have caused. We have sent you an email offering a solution to the problem. We're looking forward to resolving this for you. :)