Reviews (418)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting search functionality on Shopify stores, noting significant improvements in customer satisfaction and increased revenue through fast, accurate searches and smart filtering. It handles large inventories well and maintains site speed. The customizable search interface and exceptional customer support, known for responsiveness and thorough assistance, are also highlighted as key benefits.
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With 15,000 products, a search function is very important to us. After trying several Apps this one seems to be the best. Instant search looks very good and works perfectly after setting everything up properly. AI seems to work well. Support can also set everything right in your theme. Recommend this app for anyone who has a large complex range! Robin
Thank you so much for your detailed and thoughtful review, Robin! We're thrilled that our app is working so well for your large product range and that you're enjoying the instant search and AI features. We're always here to help with setup and support!
Have a nice weekend! Matt from the Rapid Search Team.
I was initially critical of the system regarding how they count sessions, however I have to commend the customer service for getting in touch and doing all they can to alleviate my concerns and I am now a subscriber to the app. So credit to them for that.
I am still not a fan of the AI responses, as clever as it is (Very clever!) it lacks the human touch required when someone doesn't understand the subject in detail.
The app itself in my opinion is the best out there in terms of function vs simplicity, it is also a reasonable price.
I look forward to continuing to use the app.
Hello! We differentiate the pricing based on sessions, but the main statistics we provide are search statistics. Your screenshot showed ~2,4k sessions for the last 7 days so we can first assume that your monthly sessions exceed our Basic 1's plan that allows up to 5,000 sessions, but we will be more than happy to confirm this with you. :)
We just sent you an email to sort this out, we look forward to hearing from you.
We apologize for the confusion and frustration this may have caused!
Kind regards,
Rebeka from the Rapid Search team
This app is great, had a few issues trying to install, but the customer support was superb and sorted it out for me in no time. Would highly recommend this app for anyone looking for a great user experience. 10/10
Thank you for your kind words! 😊 We're glad we could help and that you're enjoying the app.
Have a lovely weekend,
Matt from the Rapid Search Team.
Rebeka from Rapid AI Search Live Chat exceeded my expectations. Without a doubt, I highly recommend using their search box services. Great job, Rebeka!
Hi! Thank you so much for your kind words, I'm happy I could help:))
Let us know if there is anything else we can do for you.
Kind regards,
Rebeka from the Rapid Search team
Väldigt bra app, hade problem med en sak men de hjälpte mig att fixa det. Väldigt bra.
Tack så mycket för din recension! Vi är glada att höra att du är nöjd med appen och att vi kunde hjälpa dig med ditt problem.
Ha en trevlig helg! Matt från Rapid Search Teamet.
Best all inclusive app for stores that seeks searching and filtering. Fastest customer support i've ever seen in shopify. Thank you so much guys for providing such app.
Thank you for the fantastic review! We're thrilled to hear that our app is meeting your store's needs and that our support team has impressed you. Your kind words mean a lot to us!
Have a nice weekend! Matt from the Rapid Search Team.
I really wanted to love this app, but it doesn't allow for filtering via variant meta-fields. I understand majority of business owners will use the product meta-fields, but for someone who deals with fragrances and many options, it would be easier for my customer base to drill down by mood, fragrance or scent family. I've reach out via email but have not received a response. Maybe if this feature is added in the future, I'll be back.
Thank you for your feedback, Jamila! We truly appreciate it and wanted to let you know that our team is working on adding variant metafield filtering, thanks to your suggestion. We expect to release this feature in the next 1-2 months. Please reach out if you'd like to discuss further, and we'd love to work towards earning a higher rating from you in the future.
Have a nice weekend! Matt from the Rapid Search Team.
Great app, works really well. The support team is excellent, They're really quick and helpful.
Hello!
Thank you again for taking the time to leave us a review. The pleasure was ours, please do not hesitate to contact us if there is anything else we can help you with:)
Have a great day,
Rebeka from the RS team
The app is amazing and the customer service is on another level!
Thank you for the amazing feedback! We're so glad to hear that you're enjoying the app and that our customer service has made a great impression.
Have a nice weekend! Matt from the Rapid Search Team.
One of the best shopify apps I have ever seen with the most helpful support. I can only recommend this app.
Thank you so much for your feedback! We are happy we could assist you, please let us know if there is anything else we can help you with!
Best wishes,
Rebeka from the RS team:)