Reviews (418)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting search functionality on Shopify stores, noting significant improvements in customer satisfaction and increased revenue through fast, accurate searches and smart filtering. It handles large inventories well and maintains site speed. The customizable search interface and exceptional customer support, known for responsiveness and thorough assistance, are also highlighted as key benefits.

September 1, 2023

Download and set up is a breeze. As I just installed I will see how it operates and helps the store out.

Ayahs Attic
United States
15 days using the app
Rapid Search replied September 4, 2023

Hi there!

Thank you for taking the time to review our app. Please do not hesitate to contact us if there would be anything that we could help you with:))

Kind regards,
Rebeka from the Rapid Search team

February 16, 2021

Really delighted to have found RapidSearch. Looks really good on our website (on desktop AND mobile), and - unlike other 'instant search' apps I've tried - is refreshingly clear and simple. The search stats are also proving very useful for understanding what our customers are searching for on our site. This in turn is helping us to add appropriate keywords and/or synonyms, so that products don't lie undiscovered (it's very frustrating to realise that users have been on our site but have left without finding products we KNOW are there waiting to be purchased!).

Lockwoods Ski & Outdoor
United Kingdom
15 days using the app
Rapid Search replied February 17, 2021

Russell, thank you so much for your great review - love to hear you are happy to use Rapid Search! :-)

February 22, 2021

This app is really useful and business oriented as you can customise even first productos to show during the search. I will recommed it for sure.

MiCleo&Co
Spain
15 days using the app
Rapid Search replied February 22, 2021

Many thanks, Margarita. Please let me know if you have any other questions. Have a nice day. L.

June 14, 2023

Very fast and helpful support, they also made some extra changes which were not standard in the app. would totally recommend the app and support

PosterUp
Germany
15 days using the app
Rapid Search replied June 16, 2023

I'm so glad you were satisfied with the speed of our support. I was glad to help and let us know if there's something else we can do for you.

Have an amazing weekend,
Matt from the Rapid Search team.

May 13, 2021

The customer service and support is amazing! I tried (4) different search apps and Rapid Search is by far the best! Leslie(Service Rep/Developer) even took the time to fix another issue on my store! Highly recommended! :-) Very professional and helpful!! Thank you Rapid Search! Brett Vogel CEO American Tech Depot

American Tech Depot
United States
15 days using the app
April 9, 2023

Muy buena aplicación , super fácil de usar . llevo unos días usándola y no me ha presentado falla alguna

Perritoempresario
Peru
15 days using the app
Rapid Search replied April 18, 2023

Muchas gracias por sus comentarios positivos!

Matt
Rapid Search Team

August 4, 2022

App stopped working. Support seems like they have better things to do than support their app. Estimated 1 -2 weeks to fix their app which stopped working.

Reactive Concealment Holsters
United States
About 1 year using the app
Rapid Search replied August 4, 2022

Hi there, I'm Matt from Rapid Search customer support.

I'm writing to give you an updated reply to your review and complaint.
We're truly sorry for any inconvenience you faced. The initial estimate was given to you based on the rareness of your theme and the complexity of the issue.
However, you are completely right that the resolution cannot wait this long. That's why I talked to our developers yesterday and expressed your disappointment about the time frame you received.

I made our team understand how important this is for you to solve this issue in a timely manner. We've already found a temporary solution that would work well for your store until we're able to roll out the permanent solution.

For that, we have sent you an access request and an email, please respond back to me so I can speed things up for you. :)

We hope you can give us another chance.
Matt from the Rapid Search Team

October 4, 2023

Good app, recommend every new shopify owner. Much better than the original searchbar.

www.airsoftplaza.hu
Hungary
14 days using the app
Rapid Search replied October 6, 2023

Hello,

Thank you for taking the time to write us a review! We are looking forward to hear more from you, please do not hesitate to contact us in case you need any assistance!

Kind regards,
Rebeka from the Rapid Search team

October 6, 2021

Fantastic way to add search functionality to different parts of your store! With some minimal coding, is also extremely customizable.

SVN Sales
United States
14 days using the app
November 3, 2022

A very useful app with a great support team. We have already used the app on another platform which is why we chose it here as well. Thank you Máté and Írisz for your help.

Organiqa
Hungary
14 days using the app
Rapid Search replied November 3, 2022

Thank you for choosing us again, we are pleased to have you as our partner.

Have a wonderful day and never hesitate to get in touch with us in case you need any assistance.

Matt from the Rapid Search Team