Reviews (418)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting search functionality on Shopify stores, noting significant improvements in customer satisfaction and increased revenue through fast, accurate searches and smart filtering. It handles large inventories well and maintains site speed. The customizable search interface and exceptional customer support, known for responsiveness and thorough assistance, are also highlighted as key benefits.

May 14, 2024

I had a problem with my search bar and the support was very helpfull and they solve my problem immediatly.
I recommend this app!

Market Portal
Greece
8 months using the app
Rapid Search replied May 17, 2024

Thank you so much for your 5 review! 🌟 We're thrilled to hear you're enjoying our app. Your support means the world to us! 🌍

June 5, 2024

I had some problems but the support was super nice and fast, all is working perfectly, this app is all I have looking for,THANK YOU!!! <3

Otakuya
Spain
About 2 months using the app
Rapid Search replied June 7, 2024

We truly appreciate your 5 review! 🌟 It’s wonderful to know our app is meeting your expectations. Thanks for being an awesome user! ⭐

Matt from the Rapid Search Team

January 11, 2024

The app doesn't work with all themes. We also disabled the app for a few months, yet they still send us emails stating that we have reached 90% of our account's session limit and need to upgrade. Hmmmm, How is that possible if the app isn't even active on our website? If the app was active, I may have fallen for this and upgraded, shame on you guys for giving your customers false analytics.

Faster-Minis
United States
About 4 years using the app
Rapid Search replied January 15, 2024

Thank you for your feedback.
We are committed to providing the best user experience, so we deeply apologize for this bug.
Our team has already fixed the issue and we notified you about the updates via email.

We take your concerns seriously and are committed to addressing them properly. Therefore we sent you an email with further details and questions.
We are looking forward to your reply,

Thank you so much,
Matt from the Rapid Search team.

June 12, 2024

We are only using the search functionality but it is going very well so far and the support from Matt has been excellent

Coastal Style NZ
New Zealand
19 days using the app
Rapid Search replied June 27, 2024

We appreciate your 5 review, thank you so much! 🌟 It’s great to see our app is meeting your expectations. Thanks for being an awesome user! ⭐ - Matt from the Rapid Search Team

August 12, 2020

Nice working search bar, also integrated to a Container and not only in Header menu.
Really nice to use. Support will help you with any problem and if u need changes, they will do it for you within 24 hrs.

Kind regards

kalendererfolg
Germany
About 4 years using the app
Rapid Search replied August 17, 2020

Many thanks, Fabian. Email me if you need any additional help.
To your success! Leslie

May 21, 2024

Must have!!

Pro City Deals
Canada
4 months using the app
Rapid Search replied May 30, 2024

Hi!

Thank you for leaving us a review! Your support means a lot to us, and we're excited to continue providing a great experience for you!:)

Kind regards,
Rebeka from the RS team

November 2, 2020

This was new with not many likes so I was a bit hesitant at first, but the support has been above average and the search bar works super well and super fast. definitely recommend.

ShedStash.com
United States
Almost 4 years using the app
March 16, 2023

..........................................................................................................bien

La Porte Des Secrets
Switzerland
Almost 4 years using the app
Rapid Search replied March 17, 2023

Thank you so much for your review!
Let us know if you have any questions.

Have a wonderful weekend,
Matt from the Rapid Search Team

January 22, 2021

So far, so good. App installed easily. Great to have the snippet code that allows me to create a desktop and mobile search bar (vs the widget). Support sent me some further code that allowed me to centre the search bar was is great for aesthetics. Quite a bit of flexibility to control the settings and what gets displayed to customers when they search. Great thing is they have a suggestions function where you can see what others have asked for in terms of new features, you can vote and also suggest features yourself. They even give the status of the suggestions. So, app should keep getting better. Looking forward to seeing the developing functionality.

fineandsandy
United Kingdom
Over 3 years using the app
Rapid Search replied January 22, 2021

Thank you so much for your great review. :-)
Happy to hear we could help, and we are looking forward to a further cooperation!
Rapid Search Team

October 28, 2020

The Rapid Search team was extremely helpful in setting up the search bar so that it didn't disrupt the functionality of my site. The looks are clean and will streamline my customers search for what they are looking for in particular. Will provide updates at a later date.

Parq Desks
United States
Over 3 years using the app