Reviews (418)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting search functionality on Shopify stores, noting significant improvements in customer satisfaction and increased revenue through fast, accurate searches and smart filtering. It handles large inventories well and maintains site speed. The customizable search interface and exceptional customer support, known for responsiveness and thorough assistance, are also highlighted as key benefits.
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After installing the app, all my collection descriptions disappeared. I had to uninstall it.
The app doesn't work with all themes. We also disabled the app for a few months, yet they still send us emails stating that we have reached 90% of our account's session limit and need to upgrade. Hmmmm, How is that possible if the app isn't even active on our website? If the app was active, I may have fallen for this and upgraded, shame on you guys for giving your customers false analytics.
Thank you for your feedback.
We are committed to providing the best user experience, so we deeply apologize for this bug.
Our team has already fixed the issue and we notified you about the updates via email.
We take your concerns seriously and are committed to addressing them properly. Therefore we sent you an email with further details and questions.
We are looking forward to your reply,
Thank you so much,
Matt from the Rapid Search team.
I have to update my review. This app is extremely expensive compared to others, and the full price isn't listed on the info page. It can quickly go above $50/month, and goes all the way up to $340/month for unlimited searches. That being said, if you don't care about the price it's an excellent app, but there are others like it.
Hi!
Thank you for your review, we are happy to see you are satisfied with the app and support team! In case you need any further assistance, just let us know!
Best wishes,
Rebeka from the RS team:)
No option for sorting items from newly added to old ones. that's a big missing and If you uninstall this app you will need a developer to clean caches.
Thank you for your feedback! We’ve added a “new to old” sorting option and sent you an email with the details. We're also working on improving cache management. We appreciate your input!
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Matt from the Rapid Search Team
easy to install, and does everything that i was hoping for
Your feedback means a lot to us. Thanks for the 5-star love!
Have a wonderful weekend,
Matt from the Rapid Search Team
Thank you for the convenient service and for immediately addressing my needs. I highly recommend it.
Hello,
Thank you for taking the time to write us a review, we are more than happy to assist you further at any time:)
Kind regards,
Rebeka from the RS team
This app is so gud and I’m happy with it
Plus points:
Great Search bar
Give u a full responsive separate page for your search results
Supportive community
Etc
Thx ❤️
Thank you so much for your review, we are happy to see you like both our app and community:))
Have a great day,
Rebeka from the RS team
I had a very bad experience with this app.
When I downloaded the app it messed up my theme. My site is connected to a completely different Shopify store I own, when I click the logo (home) it takes the customer to a completely different website.
It is also impossible to add anything to cart any longer.
I deleted the app, tried to delete all the code but nothing.
This issue is on the refresh theme, I published two other themes to check if I still had the same issues and they are working fine with no issues.
I contacted Shopify, they said it’s an issue with code and they can’t help so I need to contact the app developer. I did and the next day they responded and asked for access to my store. I thought this was great I’ll get it all sorted, but they logged in once and did nothing. I’ve been emailing them for a few days with no response and I received another access request which I accepted and still nothing.
I have a website sitting there that I can’t use that I spent hours customising. I’m literally going to have to do this all over again with a new theme just because of downloading this app.
I would not recommend this app
Hi there,
We've sent multiple emails from hello@rapidsearch.app to your email addresses (p******83@btinternet.com and s***rt@teenybumps.org). We also reached out via your website's contact form and our app chat, but it seems our messages might have gone to spam or been filtered out.
Could you please provide us with an alternative phone number or schedule a Zoom meeting so we can resolve this matter? The phone number we have on file hasn't been successful in reaching you.
We resolved your issue two days ago but haven't received any response. Also, our investigation found that the "Add to cart" issue you had on your store was unrelated to Rapid Search!
Rapid Search offers great support, the tool is fantastic and the team will help customize the design. Good stuff
Hi! Thank you for your review, we are happy to see that you are satisfied with both our features and our support team, the pleasure was ours!
Have a great weekend!
Rebeka from the RS team
One of the greatest app's. Really dedicated and helpfull support. If you're looking for a professional and easy solution, rapid search is the answer.
Thank you for the glowing 5 review! 🌟 We're delighted that you're finding our app useful. Your satisfaction is our top priority! 🎉