Reviews (418)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting search functionality on Shopify stores, noting significant improvements in customer satisfaction and increased revenue through fast, accurate searches and smart filtering. It handles large inventories well and maintains site speed. The customizable search interface and exceptional customer support, known for responsiveness and thorough assistance, are also highlighted as key benefits.
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One of the greatest app's. Really dedicated and helpfull support. If you're looking for a professional and easy solution, rapid search is the answer.
Thank you for the glowing 5 review! 🌟 We're delighted that you're finding our app useful. Your satisfaction is our top priority! 🎉
After installing the app, all my collection descriptions disappeared. I had to uninstall it.
I had a very bad experience with this app.
When I downloaded the app it messed up my theme. My site is connected to a completely different Shopify store I own, when I click the logo (home) it takes the customer to a completely different website.
It is also impossible to add anything to cart any longer.
I deleted the app, tried to delete all the code but nothing.
This issue is on the refresh theme, I published two other themes to check if I still had the same issues and they are working fine with no issues.
I contacted Shopify, they said it’s an issue with code and they can’t help so I need to contact the app developer. I did and the next day they responded and asked for access to my store. I thought this was great I’ll get it all sorted, but they logged in once and did nothing. I’ve been emailing them for a few days with no response and I received another access request which I accepted and still nothing.
I have a website sitting there that I can’t use that I spent hours customising. I’m literally going to have to do this all over again with a new theme just because of downloading this app.
I would not recommend this app
Hi there,
We've sent multiple emails from hello@rapidsearch.app to your email addresses (p******83@btinternet.com and s***rt@teenybumps.org). We also reached out via your website's contact form and our app chat, but it seems our messages might have gone to spam or been filtered out.
Could you please provide us with an alternative phone number or schedule a Zoom meeting so we can resolve this matter? The phone number we have on file hasn't been successful in reaching you.
We resolved your issue two days ago but haven't received any response. Also, our investigation found that the "Add to cart" issue you had on your store was unrelated to Rapid Search!
Doing exactly what it supposed to do
Hi!
Thank you for taking the time to leave us a review, it is much appreciated!
Please let us know if you need assistance with anything, our customer support team will be happy to help.
Best wishes,
Rebeka from the Rapid Search team:)
This new app has a lot of potential in the search and filter e-commerce field. Until now all required functionalities have been fulfilled like a charm. Also by the great support team, responding very quickly with working solutions. 5 star worth quotation!
Hello,
Thank you again for your kind and detailed review! If there is anything else we can help you with, just let us know:))
Have a great weekend,
Rebeka from Rapid Search the customer support team
Rapid Search is a fantastic app that really adds priceless functionality to the search. It's a must-have app in my opinion and I'll always recommend it to Shopify store owners. Their customer service is excellent as well. Very helpful!
Thank you for the amazing 5 review! 🌟 We're so happy to know our app is making a difference for you. Your feedback is invaluable! 💬
Great app, performs well and as the description says - doesn't slow down the site.
There are still small nuances that need to be worked on - but I'm sure it's a matter of time and they will be solved
Thank you for the fantastic 5 review! 🌟 We're pleased to see our app is working well for you. We appreciate your trust! 💼
Excellent customer service. I am very happy with the app.
Thank you for taking the time to review our app and the customer service. The pleasure was ours!
Have a great weekend!
Rebeka from the RS team:)
Rebeka and all the team are awesome ! The app is great . And the customisation is awesome . So much data from the search bar, so easy to use because of the filters. Recommend it with two hands!
Thank you so much for leaving us a detailed review! Please do not hesitate to contact us if there is anything else we can help you with:)) Thank you in the name of our whole team!
Have a nice weekend,
Rebeka from the Rapid Search team
Amazing app. Even better support!
I've tried a lot of search engines over my time. Rapid AI was really easy to navigate and install. Had what I needed up and running super quick.
Matt helped me re-position my widgets and search bars which was really great.
He replied within a minute which was refreshing to get that prompt help I needed.
We’re so grateful for your feedback, Thank you so much! 🌟 It’s great to see our app making a positive impact. Thank you for your continued trust and support! 💖
Have a wonderful weekend,
Matt from the Rapid Search team