Reviews (418)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting search functionality on Shopify stores, noting significant improvements in customer satisfaction and increased revenue through fast, accurate searches and smart filtering. It handles large inventories well and maintains site speed. The customizable search interface and exceptional customer support, known for responsiveness and thorough assistance, are also highlighted as key benefits.
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The app caused problems in our store:
- collections descriptions disappeared
- problems with loading collections
The Rapid search team was very friendly but did not solve the problem and we had to uninstall the plugin.
Thank you for your feedback.
We would like to deliver a seamless experience, we sincerely apologize for any difficulties. We sent you an email with questions and details for investigating the issues, our team is fully prepared to investigate the root causes of these matters and resolve them promptly.
Your concerns are of great importance to us, and we are committed to addressing them thoroughly. We eagerly await your response.
Thank you so much for your consideration.
awesome!
Hello!
Thank you for taking the time to leave us a review. If you need any assistance with the app, please do not hesitate reaching out to us!:)
Kind regards,
Rebeka from the Rapid Search team
Very supportive team & easy to use app.
Hi,
Thank you for taking the time to review us, we are happy to have you in our community, and our customer support team will be available if you need any further assistance again:))
Have a nice day!
Rebeka from the Rapid Search team
Awesome
Hello,
Thank you for your review, we are pleased to have you in our community, please do not hesitate to contact us if there is anything we can help you with!
Have a nice day,
Rebeka from the Rapid Search team
This app is fantastic for optimizing your search bar and offers multilanguage support. Huge thanks to Rebeka for her invaluable assistance.
Hello!
Thank you so much for taking the time to leave us a review. We are happy to assist you, please do not hesitate reaching out to us if you have any further questions:))
Kind regards,
Rebeka from the Rapid Search team
Great Customer Service! Good App!
Thank you for the amazing 5 review! 🌟 We're so happy to know our app is making a difference for you. Your feedback is invaluable! 💬
Matt from the Rapid Search Team,
Great and easy to use app. Their support is amazing, they helped us to finetune the app withing a couple minutes.
Higly recommend!
We're delighted to hear that you found our app easy to use and our support helpful! Thank you for recommending us. If you need further assistance, feel free to reach out. Have a wonderful day!
Matt from the Rapid Search team
Useful app, great support.
Thank you for your review! The pleasure was ours, please do not hesitate to contact us if you need further support:))
Best wishes,
Rebeka from the Rapid Search team
Fantastisk og brugervenlig app. Var i kontakt med deres kundeservice som ydede suveræn hjælp.
Fantastisk! Vi sætter pris på din ros og støtte. Det glæder os, at vores kundeservice kunne hjælpe. Tak! 🌟
Matt - Rapid Search Team
Freundlicher und schneller Support....leider macht die App den Shop sehr langsam....ich sollte diverse zusätzliche Infos bereitstellen....da war dann leider Schluss für mich....Geld bezahlen und die ganze Arbeit alleine machen...no way sorry
Im Nachgang, hat man sich bei uns entschuldigt, das ist fair und okay, deshalb einen Stern mehr.