Reviews (91)

Overall rating
4.5
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
Edited February 21, 2019

Amazing app. We just installed this app today because of a staff feature and I have to say it was well worth it. Firstly, the customer service on this app was so good, they got a custom button developed for me in a matter of minutes. Literally. And after that, we’ve had callback requests rolling in. We’re making more sales because of this. Thank you! - www.ivyandfig.com

Ivy & Fig Women's Accessory Emporium
United States
6 days using the app
July 17, 2019

I just installed this app, it’s a great idea for e-commerce sites. The support is amazing, Ahmad responded much sooner than I expected, quick support!!

Banglez Bazar
United States
6 days using the app
HMS Commerce replied July 18, 2019

Thanks so much Christina! Keep up the great work you're doing for your handcrafted jewelry - the designs look great - I'm sure they sell themselves!

May 7, 2018

Must Have!! Call volume increased and so did our sales :) Thanks for Ahmad and the whole team they make awesome apps. Scout is another MUST HAVE for your Shopify store

Belmont Bikes
Canada
4 days using the app
June 15, 2018

So far so good. We will see if this brings in customers.

Babies Ect
United States
3 days using the app
October 14, 2023

We tried to contact the engineer several times because the Botton is not on the right place and we need a customization. But nobody answered. So the result is be deinstall the app and say goodby.

MarcMax-Media
Germany
2 months using the app
July 20, 2022

I'd just want to leave feedback here saying that CallBack is a really well-made app. Must give a big thanks for the good support and help from the team.

ASM MC
Norway
1 day using the app
December 14, 2018

Went above and beyond what any developer should offer for a free app! I wanted to use this widget on a specific page of my site but it isn't coded that way so I used the built-in chat box for the widget and within a few minutes I had the code needed to get it to work. Author is quick to reply and very easy to work with, now I'm going to go check out his other apps! Highly recommended...

River City Vapes
Canada
About 23 hours using the app
November 4, 2018

Raven has been a great callback app for our store. We installed in a little while ago and are already made 2 sales from the 2 callback requests. That’s a 100% conversion rate so far from callback requests. Spoke to the developer as well and their customer support was really good too; they are launching a scheduling feature soon which will also be a great addition to the app. Great work Raven, highly recommended.

Beaver Wheels
Canada
October 3, 2018

The phone sales channel is very important. We have a business number but I think many people don't dial because they aren't sure if anyone will pick up on the other line. I used to think too much about making sales "online" but Raven got me to think bigger and think about just making sales anywhere. Not just "online" but also over the phone. The phone channel has been great. Raven really does turn website visitors into qualified sales calls.

My only request would be if the app would let my customer schedule a call, by picking what time and day they want me to call them back. I reached out to the developer and they said it's on the way! Can't wait for that, it would make this app perfect.

Sumo Sleep
United Kingdom
April 10, 2018

The timing of this app couldn't be better, we've had multiple customers asking us for a call lately.

Also our customers tend to be older so they do like talking to a human being.

Treatshappen
Canada