Reviews (91)

Overall rating
4.5
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
Edited February 8, 2019

i used this app to collect leads and sure it does better than any other ones i used. it would be nice if we can choose either to chat instantaneously or if we are not available to ask for a call back

riyadhdress
Saudi Arabia
About 2 months using the app
August 4, 2018

These guys were able to customize the button for me and make it work all the time! What a great feature cuz my customers really like to call me and ask a million questions so this works out perfect!

I'll be using this app for years to come!

Devildaves Com
United States
About 2 months using the app
Edited February 14, 2019

This app is great. It sends me interested leads and I have made extra sales because of it. Service is fast too. I want to update that customer service is wonderful!!!!!!!!!1

שאול | טיפוח וקוסמטיקה
Israel
About 2 months using the app
Edited November 28, 2019

Works great! highly recommended with great support. Amazingly easy to setup and customise. Would be great to have more button design customisation options.

LW CUSTOM WORKS
Hong Kong SAR
About 2 months using the app
June 18, 2018

- I love all the apps these guys make
- Raven is funnelling high quality leads directly to my phone
- Brings me closer to my customers

Van Stuyvesant
United States
About 2 months using the app
Edited February 21, 2019

Didn’t know what to expect when installing this app, but WOW! This is a game changer for us. We reached out for a custom button embed, and Ahmad embedded the button on our cart page. We wanted to reduce abandoned checkouts. We’ve already gotten several callback requests from the cart page (we know this because Raven tracks the page where the request comes from) and so it’s already helping us prevent abandons. Amazing service. Amazing technology. I wish I could invest in this app, I think it’s going to become my favourite app very quickly. - www.madisonbraids.com

Madison Braids
United States
About 2 months using the app
February 17, 2021

I had an one hour call with Ahmad to explore the opportunities and how to better use Call Back App and Shop Phone to increase sales and recover abandoned check out . Ahmad is a very knowledgeable and kind person, and both of his products are helping my business grow. Thanks!

Real Doll
Germany
About 1 month using the app
April 16, 2018

Simple and effective.

The developer also goes above and beyond to help (don't see that very often).

Super Area Rugs
United States
About 1 month using the app
November 17, 2018

This app is a MUST HAVE! for any Shopify store. We've actually replaced our live chat with Raven Callback and have had tremendous success and many customers have commented on their satisfaction of having a call back button. Oh, not mention higher conversions! I'm probably converting half of my callback sales at least. But whats a great app without great customer service. Ahmad has been fantastic in helping us with some coding optimisations for our store, and has gone above and beyond in always answering our questions. Thanks Ahamad, I love this app!

You can checkout the app on our store -

https://www.theblackseedco.com.au/pages/contact-us

The Black Seed Co
Australia
About 1 month using the app
June 28, 2018

This app is just amazing. I was able to close sales that were supposed to be gone because of this app. Sometimes, the reason why customers are not buying is that they have questions that need to be answered. Sometimes, the answers that you give them can be converted to sales. I was able to close a few thosands of dollars of sales because of this app, and I'm just using the free tier at the moment.

This app would also let you have better customer service. Customers can leave their numbers if they have questions or problems with their products, and you can call them back to resolve them. What's also great is that if you're the owner of the store and you're the one talking to the customer over the phone, you are instilling a sense of confidence to them.

Get this app! Even on the free tier, it will help. There's no risk to try it out.

Grand Videoke Canada
Canada
28 days using the app