Reviews (259)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer service management across multiple platforms. It features workflow automations, robust tagging, response templates, and chatbots, all of which streamline customer interactions. The seamless Shopify integration offers a unified view of customer data and order details, with customization options to match brand aesthetics. The app is user-friendly and reliable, supported by a responsive customer service team that provides effective educational support and onboarding. Merchants value the app for handling high volumes of customer interactions, improving operational efficiency, and maintaining quality customer service, making it essential for e-commerce businesses aiming to optimize customer engagement and support.
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Prompt response and speedy solutions! Thank you so much for assisting us to our small problem. Kudos to your team!
Amazingly helpful! Lots of automations, this software is central to the wellbeing of our business! It's a one-stop shop for talking to our customers
the folks over at re-amaze and have changed the game... as multi channel commerce grows so does communication and they are literally the best tool for all channels and they have a mobile app.
Excellent software. Has saved us hundreds of hours so far and the user interface is amazing. Really a life saver. I would recommend this to any Shopify store looking to automate their customer service.
Awesome helpdesk with the right amount of automations and a DEEP integration into shopify. They've been critical in helping us automate and scale while still serving our customers well! New features rolled out continuously which is always great to see.
It's so great knowing we always have quick Re:amaze help on standby through the live chat--everything is quite intuitive to begin with, but for those days where your brain is a bit slow to wake up they are always ready to help get things done!
Great app. Game changer. Makes support from all channels ridiculously easy. A+++++++
Reamaze is fantastic. The app is very powerful and easy to implement. Their customer service team is really responsive, and have even added features based on our suggestions. Highly recommend!
Great software! We have been using it for a while now and have have virtually no issues. We sell on multiple platforms and this works great in managing customer service messages coming from the various platforms. Support is always on the ball and very responsive.
Most amazing customer support app in Shopify. Seamless integration and amazing features. Support is always there to help with setup. Highly recommend.