Reamaze Live Chat Helpdesk CRM

Bonjour quelle type d'autorisation je dois donner à mon compte employé pour qu'il installe REAMAZE ? Merci,

We recently switched to Re:Amaze from another customer service helpdesk application and our experience so far has been great. The support team is so helpful and accommodating. We are happy to have made the switch!

The APP was recommended by one of my friends. I frown upon the suggestion at first. Yesterday, out of nowhere, I added this APP to my store, and wow, I just hated myself that I did not get the APP sooner. It is not just simply a chat tool, it is much more powerful that you can imagine. I'd say, it is a gold mine, in which you could find out many features that are extremely useful to your ...

Excellent support app and support team. If you need support app for a shopify store, this is the best option available.

Ok, I love this app. I've had it for a few weeks and haven't had time to get all of the features working, but already my life is so much easier. Instagram, Facebook, email and chat all on one dashboard. My customers are responding very well to it and many more convos are coming in. They even have commented that they like seeing my photo in the avatar spot. Since I have active social media it is ...

My special thanks to Kathy, Reamaze Customer Care Team Lead. She helped me tackle a situation where I thought no solution could even be possible until Re: Amaze does a direct Integration with Shopify Workflows. She helped me find a way to make it work until the Shopify integration comes to life.

Thank you for such awesome support!

Cheers!

Reamaze has made our lives much, much easier. No joke. Having all of our customer relations in one platform is a life saver. Their own customer service is always responsive, and has been incredible helpful to make our integration seamless.

Love this tool. It's incredibly valuable and it's impressive how quick they are at improving it also whenever we give a feedback about something that would make our life even easier. Well-deserved 5 stars!

Reamaze just made my day. I had a suggestion of setting some advance controls in roles and permissions such as restricted access to customer data for specific role, so the customer tab could be hidden, they were quick to respond, also implement this within 2 hrs as they felt this will benefit all other users.

Now our customer data is hidden for a specific role within Reamaze support platform. Yay ...

Amazing software that can automate away many tasks very easily due to their in depth link with Shopify & simple Bot / Workflow builder. We suspect the bot/workflow builder will save us a great deal of time as it can reply to customers without loosing that personal touch as it can link in real Shopify customer / order data. There is no longer any need for our customer service staff to look in ...