The Best Customer Service Helpdesk and Live Chat Support Platform for eCommerce Businesses on Shopify & Shopify Plus.

• 5-star rating
• Top rated customer service
• Live demos and training
• 30 sec deploy w/ no coding required
• Multi-store capable

Re:amaze is a helpdesk, live chat, chatbot, and FAQ help center platform designed for eCommerce stores. Customer service teams can manage email, Facebook, Messenger, Twitter, Instagram, SMS, VOIP, and live chat ticket conversations in a shared team inbox and provide amazing customer support.

Built for Shopify

Unlike Zendesk or Freshdesk, Re:amaze is natively integrated with Shopify so you can access order data instantly. Create draft orders, process refunds, cancellations, and update customer/order data on-the-fly within customer support conversations. Other benefits include:

• See cart content and track browsing activity w/ Re:amaze Live
• Real time screen sharing on your store
• Insert product links from your inventory
• Create dynamic canned replies w/ Shopify macros
• Create automated workflows w/ Shopify macros
• Use Re:amaze Chat to automatically engage specific types of customers w/ Shopify macros
• Measure your customer service team's revenue and conversion impact

Top Shopify apps like Smile, ReCharge, Octane AI, Klaviyo, & Stamped.io integrate with Re:amaze for data access without leaving your helpdesk ticketing and live chat support dashboard.

Boost Sales By 25%

Re:amaze Chat can help boost your AOV, reduce cart abandonment, and increase customer loyalty through automation.

Start by adding Re:amaze Chat to your storefront. Next, you can create automated engagement campaigns, also called Cues. Cues will allow you to specify the message, duration of message, the sender, and add call-to-action buttons. Finally, specify the conditions your customers must meet in order to see the message:

• Time on page
• Current URL is
• Referring URL is
• Total Shopify spend
• Total Shopify order count
• About to leave site
• and many more...

Use Re:amaze Chat and Cues for holiday promotions, special sales for VIP customers, cross-selling, up-selling, new product announcements, and various other events!

Reduce Customer Service Time By 40%

Speed and accuracy defines your customer support and customer service experience. Re:amaze Chatbots, Workflows, and Trainable Intents ensure speed and accuracy.

• Order Bot replies to order status related questions instantly
• FAQ Bot learns from your FAQ and answers instantly when a question is asked
• Hello Bot detects vague messages and asks for more info
• Use Intents to classify support messages and train Re:amaze to predict customer sentiments accurately
• Create workflows to accurately route, reply to, assign, and tag tickets in your helpdesk dashboard

Integrates with