Chat Automation and Chatbots
Add live chat to your store in 30secs! Engage customers automatically & boost sales. Use chatbots to answer common chat questions instantly.
Multi-Store Customer Service
Manage support tickets & FAQ for all your stores. One shared inbox for email, live chat, chatbots, Facebook, Instagram, Twitter, SMS, VOIP.
Access Customer Support Data
See and update Shopify data in chats. Create orders, return, refund, and cancel easily w/ Shopify macros. Unlimited 3rd party integrations.
About Re:amaze Live Chat & Helpdesk
Media gallery
Support
- FAQ
- Developer website
- Privacy policy
- (408) 520-1217
- support@reamaze.com
Pricing 14-day free trial
See all pricing optionsRe:amaze Basic
$20/month
$20 per additional staff user w/ volume based options available
Unlimited email inboxes
Social media & SMS support
Live chat
Chatbots
Automated messaging
Workflows and Macros
Templates
Basic reporting
FAQ
Re:amaze Pro
$40/month
$40 per additional staff user w/ volume based options available
Basic features plus
Multiple stores
Live view of site visitors
Advanced reporting
Custom hosted domain
Custom email appearance
Re:amaze Plus
$60/month
$60 per additional staff user w/ volume based options available
Basic and Pro plus
Co browsing
Staff Reporting
Departments
Staff Roles
Satisfaction Ratings
Optional Classic Chat Mode
SAML/SSO Integration
Enterprise Custom
$500/month
Contact us for more enterprise pricing and feature options
Annual plans
Volume based monthly pricing
Customizable features
White glove service
On-site or off-site training
Dedicated priority support
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Overall rating Based on 80 reviews
Most recent reviews
Lit Lamp Lights
I'm just starting out dropshipping and have a few stores right now. Using this app to handle my chats and support on all of them in a single account is great!
PatchPanel
I’ve been a Reamaze customer for just over two weeks now and I must say that it’s not at all what I was expecting. As a business grows, your requirements in your CRM will grow too. There are a TON of platforms to filter through and compare to the rest.
In our most recent search, Reamaze checked all of the right boxes and we gave it a shot. This is where our experience became vastly different from any previous softwares (we’ve used zendesk, live agent, front, and gorgias so far).
I’ve not yet experienced a brand who has been so agile with feedback that they implemented same day software changes for better functionality.
I’ve not yet experienced a brand who will involve you in development changes for a better experience.
To be honest, I’ve not even experienced a brand that said “that’s great feedback, let’s look into it”.
Reamaze has done all of the above and truly helped us provide an even better customer experience.
Oh, and they built a plan based on my needs that ultimately saved me a few hundred extra dollars per month.
Looking forward to the future with these guys and gals.
Developer reply
Thanks for the kind words! We set very high standards for our teams when it comes to customer service (you know, since we build customer service tools and all...). We're glad to hear you enjoyed working with our team on new features!
Cause Me Pretty
Just started out my store and Marvin was extremely helpful in not only helping me get set up but also providing tips and strategies on how to succeed and also extending my trial since I haven't had much time to set things up yet.
Extremely impressed with the amazing customer support and going out of the way to help me.
Developer reply
Marvin is pretty awesome! As is the rest of our team :) If you ever need help with anything, just reach out. We can always hop on a call to discuss your plans.