Rebuy Personalization Engine , 660 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to boost Average Order Value (AOV) through effective upselling and cross-selling features. They appreciate the user-friendly interface, seamless integration, and sales-enhancing features like Smart Cart and various widgets. The support team is praised for their quick responses and custom solutions. The app also offers personalized product recommendations without slowing down stores. However, some merchants found the pricing, based on business volume, a bit unclear. The app is often credited for increasing conversions and customer Lifetime Value (LTV).
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Rebuy has really been a great tool for us to leverage product recommendations. The smart cart is really advanced and easy to customize. It's certainly doing everything it promises, whilst offering really excellent service from their Merchant Success and Tech team!
Thank you for sharing your positive experience with Rebuy! We are thrilled to hear that you are enjoying the app and our teams are providing excellent service 😊 If you have any further feedback or questions, please don't hesitate to reach out to us. We're here to assist!
Isaac on the customer support team chatted with me for a long time today and helped me fix a few things to optimize the cast upsells. This app is great when you get it up and running. Thanks!
Thank you so much for your positive review! Your feedback means the world to us, and we are grateful for your support. Diana's dedication and expertise are invaluable assets to our team, and we will make sure to pass along your kind words to her.
Should you have any further questions, suggestions, or need assistance in the future, please do not hesitate to reach out to us. We are here to support you every step of the way.
Fixed our issue quick and painless! Great customer service.
Glad we could help! Thanks for the kind words about our customer service. If you ever run into issues or have questions, don't hesitate to reach out. We're here for you! 😊🛠️👍
I recently had the opportunity to use Rebuy Engine for my business, and although the app wasn't the right fit for my specific needs at this stage of my business development, I had a very positive experience with their customer service team.
I interacted with Ian and Tamanna from the Rebuy team and I was impressed by their fast responses, understanding, and willingness to help. They both showed exceptional dedication to their roles and demonstrated excellent customer service.
Although I faced some challenges with the app functionality in relation to my specific business model and budget constraints, I believe that for the right businesses, Rebuy Engine can offer extensive customization options and numerous features.
Ian and Tamanna went above and beyond to address my concerns, offering a detailed walkthrough of the product and answering my questions efficiently and professionally.
I look forward to potentially revisiting Rebuy Engine in the future as my business grows and evolves. Based on the service I received, I would recommend businesses who are looking for a comprehensive solution with great customer support to consider Rebuy Engine.
Thank you so much for taking the time to share your feedback and experience with Rebuy Engine. We truly appreciate your thoughtful review.
We're thrilled to hear that despite the app not aligning perfectly with your specific needs at this stage of your business development, you had a positive experience with our customer service team. As your business continues to grow and evolve, we would be ecstatic to have the opportunity to serve you again in the future.
If you have any further questions or require assistance, please don't hesitate to reach out. We're here to help.
By far the best app I've installed on our store since launch. Customer service is incredible as well. 10/10
Thank you for your incredible review! We're so happy to hear that our app has been the best addition to your store since its launch, and we're grateful for your kind words about our outstanding customer service. Your 10/10 rating means the world to us!
Rebuy is top notch! Support is fantastic, program and logic are great. We finally have a high performing upsell tool
Extra special thanks to Reza, Tamanna and Nathan!
Thank you for your kind words! We're thrilled that Rebuy is delivering excellent results for you, and our team is dedicated to providing outstanding support for your high-performing upsell needs. Don't hesitate to reach out if you need anything!
Amazing team and support. Thank you. I'd recommend this app to anyone who needs upsells based on the specific triggers.
Hello, we appreciate your comment. The "Buy more, save more" feature has consistently been an exclusive offering for Shopify Plus, primarily because it requires access to scripts to ensure accurate discount implementation. We will personally contact you to have a more in-depth conversation and explore potential solutions for this matter.
Went through an initial setup and had some questions on configuration. We connected with their support team (Rich) and quickly identified tweaks to make Rebuy better. Highly recommend - the post-purchase + checkout upsells are already converting. Thank you!!
Thank you for your glowing review of your experience with Rebuy! We're thrilled that our support team, especially Rich, was able to assist you promptly in fine-tuning the configuration to your liking. It's fantastic to hear that the post-purchase and checkout upsells are already proving effective for you. If you ever need further assistance or have more questions, don't hesitate to reach out. We're here to support your success with Rebuy!
Highly recommend looking at Rebuy to improve your AOV/ Cart value. Their dynamic bundles crush it for us by putting new products in front of ThermoFlask customer eyeballs.
The support at Rebuy has been outstanding as well, responding quickly and working with us to maximize value.
Thank you so much for your feedback about Rebuy! We are delighted to hear that the support you have received from Rebuy has been outstanding, and that working with us to maximize value have made a significant impact on your business.
We look forward to continuing our successful partnership! Give us a shout if you ever need anything.
Tom, Colton, and Bradley from support are always super helpful and have helped with many questions I have. We've already had over 6,000 of income thanks to Rebuy in 3 months.
Thanks so much for your review! We are so glad to learn that Tom, Colton, and Bradley have provided excellent assistance through support! We love to hear that Rebuy is having such a positive impact on your business in such short order! Give us a holler if you ever need anything 😊