Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order value and conversion rates through features like upselling, cross-selling, and smart cart. They praise its user-friendly interface, seamless Shopify integration, and capacity to handle high traffic volumes. Many have seen sales improvements and enhanced customer experience. The support team is noted for their quick response and assistance. Merchants also value the detailed analytics, custom coding capabilities, and smooth post-purchase experience it offers. Some find the pricing fair for the value it delivers.

November 17, 2023

Awesome App. Great customer support. Cant go wrong!

Battle Cat Co.
United States
About 13 hours using the app
Rebuy replied November 20, 2023

Thanks a bunch for the awesome feedback! We're thrilled you love the app and find our customer support great. If you ever need anything or have questions, we're here for you. Can't wait to keep supporting your success! 😊🌟🚀

August 17, 2023

GREAT experience with Rebuy so far. Our onboarding partner, Keaton, customized our smart cart to have everything we wanted, things that other apps could not support. He also executed everything quicker than I would ever expect! I'm very impressed with how customizable the widgets and cart are and am excited to use it more across our website.

Kindra
United States
6 days using the app
Rebuy replied August 19, 2023

Thank you for sharing your fantastic experience with Rebuy! We're delighted to hear that Keaton has provided such excellent support, customizing your smart cart to meet your specific needs and executing it swiftly. It's wonderful to know that you're impressed with the customization options of our widgets and cart. We're excited for the opportunity to continue supporting you and enhancing your website's functionality.

Edited June 14, 2023

Great app. Great team and support. Highly recommend Rebuy if you are serious about boosting your sales and AOV.

Devoteewear
Canada
Over 1 year using the app
Rebuy replied June 14, 2023

Thank you so much for your kind words and positive review! We're thrilled to hear that you found our app and team to be great, and we truly appreciate your recommendation of Rebuy for boosting sales and AOV.

September 28, 2023

Very attentive and helpful support, resolved the problem despite its complexity. I've loved the app since I installed it, perfect functions.

Tech Neves
Brazil
11 days using the app
Rebuy replied October 2, 2023

We're over the moon knowing you had a great experience with our support team! Your satisfaction means the world to us, and we're so happy that we could help you with a tricky problem. 😊 Your kind words and ongoing support mean a lot to us. Thank you!

May 12, 2023

From downloading the app to receiving support to setting up, Rebuy have been amazing. I especially want to shout out Suki, who has been so helpful and has helped me get set up for success. Lovely team and lovely product!

Rascal Coffee
United Kingdom
25 days using the app
Rebuy replied May 12, 2023

Wow, it's fantastic to hear that your experience with Rebuy has been absolutely amazing from start to finish! It's so important to have a supportive team by your side, and it sounds like Suki has been a real superstar in helping you set up for success.

If there's anything else we can do to help you out, please don't hesitate to reach out. We're always here to support you and make your experience even more exciting! Have an absolutely incredible day!

May 8, 2023

currently has fulfilled 80% of the function i expected. Overall is good. The functions are super comprehensive which also means it takes more time than other app to set it up.

Aria Vent 🍁
Canada
14 days using the app
Rebuy replied May 9, 2023

We are grateful for your positive review! If you encounter any difficulties during the setup process, please feel free to contact us through the in-app chat. Our support team is always ready to assist you and will be delighted to help. 😊

September 19, 2023

Installing this app is a non brainer if your goal is to increase AOV. The cherry on top is the level of support I have received from the Rebuy team. They absolutely rock! In a time where most support minimal, it's refreshing to receive support calls/chats with real people. Great app & great team!

Serendipity Bath & Body
United States
7 days using the app
Rebuy replied September 21, 2023

We greatly appreciate your wonderful feedback! It's truly exciting to learn that Rebuy has had such a positive impact on your AOV, and we're delighted that you value our committed support team. Rest assured, we're fully committed to ensuring your ongoing success, and we'll maintain our dedication to delivering excellent service!

May 2, 2023

Great software and great support. Their support team is available to help you with any questions you have about implementing Rebuy.

Opopop
United States
2 months using the app
Rebuy replied May 2, 2023

Thank you so much for your kind words about our software and support team. We are so happy to hear that you have found Rebuy to be great, and that our support team was able to assist you with any questions you had about implementation.

Please do not hesitate to reach out to us should you have any further questions or concerns. We are always here to help.

July 21, 2023

Customer service is great and fast, don't sleep on this app it has been a huge revenue generator for us.

Cakeworthy
Canada
About 2 months using the app
Rebuy replied July 24, 2023

Thanks a million for the awesome review! We're stoked that you're loving the app, and we'll keep rocking the great customer service to support your success. 🎉💪 Give us a shout if you ever need anything.

Edited May 26, 2023

This App paid itself 10 time over in just the first day of installation, just running post purchase widget. It's more efficient than zipify OCU app because of the rule based approach. Wished i found this app 3 years earlier. Excited to dive into the other widgets.

Nitecore Singapore
Singapore
2 days using the app
Rebuy replied May 26, 2023

Thank you so much for reaching out and sharing your incredible success with our app! Your message has truly made our day, and we couldn't be happier to hear about the results you are seeing!

We designed our app with efficiency and effectiveness in mind, and we're thrilled to hear that our rule-based approach has proven to be more efficient than zipify OCU app for you.

If you have any questions or need further assistance, please don't hesitate to reach out to us. We're here to support you every step of the way.