Reviews (751)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates through effective upselling and cross-selling. They appreciate its customizable widgets, smart cart features, and personalized product recommendations, which easily integrate with Shopify and require minimal technical knowledge. The support team is frequently praised for being responsive and knowledgeable, contributing to the app's continuous improvement and innovation in meeting market needs.

July 27, 2022

Great app and top-notch support. Guys from Rebuy are really awesome and we're really enjoying working with them. Highly recommended!

Ka'Chava
United States
Over 2 years using the app
Rebuy replied July 27, 2022

Thank you for the review! We are so happy to hear you are loving the app and the support team. We look forward to a great partnership with the Ka'chava brand for years to come!

October 21, 2022

Great app and great service from Dante. We have been able to drive higher AOV from using Rebuy. Serive is also great.

Allegiance Flag Supply
United States
Over 2 years using the app
Rebuy replied October 21, 2022

Thank you for the great review! We are delighted to hear that you are having such a great experience with Rebuy's overall performance, from the app to the support!

October 27, 2022

This app has a lot of features and serves a lot of functions, I used it specifically for completing looks on our product page and recommending other products for our customer to shop. It's a great app to have!

Skarlett Blue
United States
Over 2 years using the app
Rebuy replied October 28, 2022

Thank you so much for the review! We are pumped that you are enjoying the app! Please let us know if there is anything we can do for you.

January 5, 2023

Our support has been top notch! Our Merchant Success Manager Janet lives up to her title. She's responsive, available and always willing to jump on a call to walk us through any questions we may have. Highly recommended.

Amora Coffee
United States
Over 2 years using the app
Rebuy replied January 6, 2023

Thank you so much for the review! We are thrilled that you are having such a great experience with Rebuy. You Smart Cart looks great and you AOV boost is impressive! We look forward to helping your brand grow even more! Please don't ever hesitate to reach out if you need anything!!

July 21, 2022

The app has been amazing so far! Support has also been excellent. We look forward to using this app for years to come, had a huge bump in our conversion rates and upsells!

Stone Street Coffee
United States
About 2 years using the app
Rebuy replied July 21, 2022

Thank you so much for your feedback about the power of Rebuy and our customer service! We are excited to watch your future success with the app!

Edited January 5, 2024

1800ceiling loves Rebuy. The entire support staff was great, especially Reza Zohouri who was very patient, caring, and knowledgeable. Reza understood my needs and adjusted the app and widgets to suit my business. We will most definitely recommend Rebuy to others.

1800ceiling
United States
About 2 years using the app
October 31, 2023

Great app! Increased our AOV and conversion rates. Their customer support Max Trummer is amazing, helping us to get everything set up and maximize the value we are getting from it. It’s silly not to have rebuy on your store.

Badass Beard Care
United States
About 2 years using the app
Rebuy replied November 3, 2023

So glad to hear you're finding value in Rebuy! We're really happy to hear Max Trummer could assist you so effectively. Thanks for the kind words! If you ever need more help or have questions, don't hesitate to get in touch. We're here to support you all the way!

March 29, 2023

I am OBSESSED with Rebuy! They offer so many features in one place that you would typically require multiple apps for. Rebuy has done an incredible job at consistently increasing our AOV. This is especially thanks to our amazing rep Janet Gomez! She is incredibly knowledgable within the beauty and cpg space. She has made the best recommendations and is such a joy to work with.

Stratia
United States
About 2 years using the app
Rebuy replied March 29, 2023

We are thrilled to hear that Rebuy has been able to make such a positive impact on your business! Thats what we are here for 😊

We are especially pleased to hear that your experience with Janet, has been so positive. Your kind words will be shared with the entire team, and especially with Janet! Please let us know if there is ever anything we can to to help you in the future!

July 22, 2022

It's a great app and customer support is very helpful. There is a big learning curve though, but if you put in the time to learn, it all makes sense and there is a ton of customization.

Blossom Essentials
United States
About 2 years using the app
Rebuy replied July 22, 2022

Thank you so much for your feedback about our app and our support! We are excited that you are enjoying both! We are constantly working to improve our user experience and have some big things coming! Stay tuned.

September 29, 2022

Great app that accomplishes a lot of things. They have a great support team too to help you learn the basics and then you can run with it. I've been very impressed with how quickly we've been able to get it up and running on the site.

makesy
United States
About 2 years using the app
Rebuy replied September 29, 2022

Thank you for the grand review! We are happy to hear that you are having such a great experience with the Rebuy app and our Team. Please don't hesitate to reach out should you ever have any questions :-)