Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order value and conversion rates through features like upselling, cross-selling, and smart cart. They praise its user-friendly interface, seamless Shopify integration, and capacity to handle high traffic volumes. Many have seen sales improvements and enhanced customer experience. The support team is noted for their quick response and assistance. Merchants also value the detailed analytics, custom coding capabilities, and smooth post-purchase experience it offers. Some find the pricing fair for the value it delivers.

December 23, 2022

Very versatile and intuitive app which is simple to use and provides countless opportunity to increase AOV and test revenue generation. Any issues we've encountered have been quickly seen to by their CX and Dev teams and there's clearly a great focus on ensuring your experience is the best it can be. 5 stars from me.

jrny
United Kingdom
7 months using the app
Rebuy replied December 23, 2022

Your review makes a huge difference to our team. Thank you! 🙌 Keep in touch and please don't hesitate to reach out if you need anything. Best of luck growing your shop! Happy Holidays!

April 13, 2022

Pretty good app. Some bits can be a bit tricky to imlpement, like the placement of the widget on the page, but overall the level of customisation is pretty good.

Geckota
United Kingdom
7 months using the app
Edited September 10, 2019

Installed the app, had it set up in minutes but there were a couple of "bugs" for us. Went on to live chat, left a message and was expecting a reply in a few hours but got a reply within minutes and John stayed on the chat thread for over an hour whilst resolving both "bugs". Friggin fantastic support - 5 stars are not enough :)

Followasheep.com
United Kingdom
7 months using the app
Rebuy replied September 10, 2019

Thank you so much! 🙌

March 16, 2023

ReBuy has helped us gain 30% incremental revenue in the last three months! The app is easy to use and has a great variety of options for customizing the customer experience. Our Merchant Success Manager, Rich Matukaitis, is very knowledgeable and reached out proactively to make sure we are maximizing performance. We are very happy with our ReBuy experience!

Jerome Alexander
United States
7 months using the app
Rebuy replied March 17, 2023

We are super happy hear that ReBuy has helped your business grow so much in the past three months! I'll be sure to pass along your positive feedback to Rich Matukaitis, your Merchant Success Manager. Thank you for sharing your positive experience with ReBuy!

September 14, 2022

Very user-friendly and easy to get started! We have seen the greatest success with the SmartCart feature on our 'Cabana Sets'

Duvin Design Co.
United States
7 months using the app
Rebuy replied September 14, 2022

Thanks so much for the great review! We are happy to hear you are enjoying Rebuy and look forward to watching your future success :-)

September 20, 2022

Very powerful app with many features. Support has been better than most apps as well, providing a fix for a (pretty niche) issue I was having.

You Madu
Belgium
6 months using the app
Rebuy replied September 20, 2022

Thank you for the excellent review! We are overjoyed to hear that you are having a great experience with the product and the team thus far. We look forward to seeing your future success!

January 22, 2022

Aaron was super helpful with onboarding and the app generated sales on day one. Definitely worth it!

Kate Hewko
Canada
6 months using the app
February 24, 2023

Rich from support, the man! Customer service is quick to respond, which is great. We had some shenanigans with originally getting set up because of some pricing confusion, but happy that we were able to onboard ultimately, bc they're support team is A+

Industry of All Nations
United States
6 months using the app
Rebuy replied February 24, 2023

We truly appreciate your business and the positive review you gave us! We are here to help you with your business growth, so please don't hesitate to contact us again. Thank you once more! 🤩

November 15, 2022

I’ve been using this app for for several months now, but I reached out to Rebuy to get it setup properly. I’m so glad I did. My AOV has increased by 6% in the last 2 weeks. Aaron in particular has been incredible in helping me to get everything set up properly. I’m very glad to use this app.

Lavender Life Company
United States
6 months using the app
Rebuy replied November 16, 2022

Thanks so much for the review! We are so happy that you are having a great experience with Rebuy and we are excited to see your future success!

Edited April 4, 2020

Great set of tools combined with a passionate team. They listened to our feedback and acted fast, making the app more suitable for our business.

310 Nutrition
United States
6 months using the app
Rebuy replied April 4, 2020

Cheers! We appreciate your feedback and positive review! Thank you! 🙏