Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to increase Average Order Value (AOV) and enhance upselling and cross-selling. They appreciate its user-friendly interface, seamless integration, and features like Smart Cart and dynamic bundles. The app is praised for its reliable performance, customization capabilities, and fast page load times. Many have reported an increase in conversions and revenue. The support team is recognized for their exceptional service and responsiveness.

July 28, 2022

Abolutly incredible support from you guys. Had some minor issues to get my stuff to run like I wanted to. They done everything to make me happy in no time.

Johnnys Clipper
Germany
6 days using the app
Rebuy replied July 29, 2022

Thank you so much for the review. We are happy to hear you had an excellent experience with our support team!

May 17, 2022

Great customer support getting the app dialed in. Very easy to customize, you just need to know where to look! :)

Cart Tek
United States
6 days using the app
Rebuy replied May 17, 2022

Thank you for your review! We will continue to improve the app and make things easier to find!

April 26, 2023

We just started with the app, and so far so good. The app support is beneficial, they offer chat support. This is a must today, specially for more complex apps. I will update you after we start using the widgets and all their features. But for now - five stars!

BYROKKO LLC
United States
6 days using the app
Rebuy replied April 26, 2023

We are so glad to hear that you are finding our app to be useful and that the chat support has been helpful for you.

We are looking forward to hearing back from you after you start using the widgets and exploring all the features of our app. We are confident that you will find them as helpful and user-friendly as the app itself.

Please don't hesitate to give us a shout should you need any help along the way!

December 23, 2021

The app drastically improved our cart flyout as well as our ability to upsell and have free gifts automatically display in the cart. Rebuy also has the best customer service with any app that we have used. Unbelievable support helping us launch as quickly as possible. Looking forward to rolling out all of the features they offer!

OROS
United States
6 days using the app
April 25, 2022

This app has been amazing for us. At first, challenging to set up, but with the help from the support staff, especially Zach, he was able to guide me through the correct setup across multiple widgets. We had required custom coding and Zach went OVER and BEYOND to help. Honestly, the guy below said something about Strauss deserving a pay raise, but I'd like to nominate Zach for that pay raise because he is just as AWESOME

Sunset Boutique
United States
6 days using the app
September 22, 2021

Really great app if you're looking to increase your ROI, the customer support is superb as well and they are very willing to help. Zach from Rebuy especially is the MVP!

PawmisedLand
Malaysia
5 days using the app
February 7, 2022

This app is great for what we need. We added it purely for the GWP option but ended up using so many more widgets. The smart cart is great and really helps conversion - the shipping bar, cross sell and recommendations are really fantastic. Also having the discount code box in the cart is helpful. The developers helped us with customizing a few widgets for what we really needed.

Businessandpleasureco.com.au
Australia
5 days using the app
October 19, 2021

Great people, great app. easy to get set up and get started with all our upsells. Their app gives you great features for shopify plus.

Plug.tech
United States
4 days using the app
August 2, 2021

I am running a 7 figure store and this is the best Shopify app available in the market for Upsell, cross-sell, increasing AOV etc. This is a must-have app for any Shopify store out there. It not only increases your AOV it also increase your conversion to a great extend. They have very friendly customer care support, They helped me with the installation and going live.

Omega Walk
Singapore
4 days using the app
October 13, 2022

I am 2 days into my Rebuy onboarding and it is the most powerful merchandising tool I have ever seen. Rebuy is SO much more than upsell or cross-sell or personalization or other features that are listed. Rebuy is a merchandising machine that has granular flexibility to accomplish any merchant's goals. My first Rebuy project was building out my cross-sells. Would you like fries with that? I used to use Justuno to accomplish this (and it's a big part of my business). Rebuy is 100x more powerful. The RULES engine is insane. If X but NOT Y and only in country Z except visitors from paid traffic G - show this, else show something else. To be totally transparent, I had a rough beginning of my onboarding because the product sync didn't complete from Shopify, and I had no way to know that. I sent messages and videos and screenshots to support, and the rep who took my case must have been having a bad day, and they didn't even look at my videos. I sent an email overnight, and on day 2, Isaac jumped in and has been a rock star! The team solved the sync, and it's been an incredible onboarding experience since. There is one more piece to the puzzle -- I am a superfan of the app, Discount Ninja, and I believe it's OK to use an app that does one thing perfectly... in this case, Discount Ninja lets me use Rebuy as if I have a Shopify Plus store. But I don't. We're on advanced plan. But I have the equivalent of Shop Plus scripting using DN for BOGO, cross-sell, GWP etc.
Rebuy "simply" is the merchandising engine, and DN takes care of the rest.
Rebuy + Discount Ninja is unstoppable.
Now I need to get my reviews platform to integrate. Nudge-nudge Reviews.io I will update this review periodically.
rebuy so far is a TOTAL WINNER. Thanks to the entire Rebuy team for building this for me. ;-)

Mommy Makeup
United States
3 days using the app
Rebuy replied October 15, 2022

Thank you so much for the great review! We are happy to see that you are seeing so much success with the app so far, and look forward to you gaining even more revenue as you continue to optimize the Rebuy features!