Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost Average Order Value (AOV) through effective upselling and cross-selling features. They appreciate the user-friendly interface, seamless integration, and sales-enhancing features like Smart Cart and various widgets. The support team is praised for their quick responses and custom solutions. The app also offers personalized product recommendations without slowing down stores. However, some merchants found the pricing, based on business volume, a bit unclear. The app is often credited for increasing conversions and customer Lifetime Value (LTV).

September 20, 2022

Very powerful app with many features. Support has been better than most apps as well, providing a fix for a (pretty niche) issue I was having.

You Madu
Belgium
6 months using the app
Rebuy replied September 20, 2022

Thank you for the excellent review! We are overjoyed to hear that you are having a great experience with the product and the team thus far. We look forward to seeing your future success!

January 22, 2022

Aaron was super helpful with onboarding and the app generated sales on day one. Definitely worth it!

Kate Hewko
Canada
6 months using the app
February 24, 2023

Rich from support, the man! Customer service is quick to respond, which is great. We had some shenanigans with originally getting set up because of some pricing confusion, but happy that we were able to onboard ultimately, bc they're support team is A+

Industry of All Nations
United States
6 months using the app
Rebuy replied February 24, 2023

We truly appreciate your business and the positive review you gave us! We are here to help you with your business growth, so please don't hesitate to contact us again. Thank you once more! 🤩

November 15, 2022

I’ve been using this app for for several months now, but I reached out to Rebuy to get it setup properly. I’m so glad I did. My AOV has increased by 6% in the last 2 weeks. Aaron in particular has been incredible in helping me to get everything set up properly. I’m very glad to use this app.

Lavender Life Company
United States
6 months using the app
Rebuy replied November 16, 2022

Thanks so much for the review! We are so happy that you are having a great experience with Rebuy and we are excited to see your future success!

Edited April 4, 2020

Great set of tools combined with a passionate team. They listened to our feedback and acted fast, making the app more suitable for our business.

310 Nutrition
United States
6 months using the app
Rebuy replied April 4, 2020

Cheers! We appreciate your feedback and positive review! Thank you! 🙏

December 30, 2022

New install and needed some help on some minor formatting issues and Isaac was super helpful and quickly resolved the issue. Great support!

Kiss It Apparel
United States
6 months using the app
Rebuy replied December 31, 2022

Thank you so much for the review! We are pumped that you are enjoying the app and working with the team! Please let us know if there is anything we can do for you.

August 31, 2022

The shipping bar + in cart suggestions increased my AOV and the support team even custom-coded things specific to my needs. Amazing!

Liftmas Tree
United States
6 months using the app
Rebuy replied August 31, 2022

Thank you so much for the positive review! We are super happy to hear you are having such a great experience with our team and app so far. Please let us know if there is anything else we can assist with!

January 12, 2022

Such a fantastic app -- once you get the hang of setting up the data sources, it's immensely beneficial to the customer to see recommended products! I have a very complex catalog and this makes the shopping experience so much smoother.

Kitty and Vibe
United States
6 months using the app
November 18, 2022

Nous avons installé Rebuy avec pour objectif d'augmenter notre panier moyen notamment en utilisant le "Smart Cart" et les fonctionnalités d'upsell/cross-sell dans le panier, et pour sa compatibilité avec Recharge Payments.
L'intégration se fait très facilement et nous avons pu augmenter notre panier de 10%, l'application offre beaucoup d'autres fonctionnalités que nous allons implémenter très bientôt également !

MyVariations
France
6 months using the app
Rebuy replied November 18, 2022

Bonjour l'équipe MyVariations !

Nous sommes ravis d'apprendre que vous avez eu une si belle expérience avec Rebuy et nous sommes impatients de voir votre succès. S'il vous plaît laissez-nous savoir si nous pouvons faire quelque chose que nous pouvons pour vous aider davantage!

October 4, 2021

We have a custom theme and getting the app to work for us was not the easiest thing, but it was totally worth sticking it out. Our site now looks awesome, and the user experience is really good. Their support team is really great. And the functionalities of the app are amazing, its like 10 apps in one.

Lovepray jewelry
United States
6 months using the app