Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order value and conversion rates through features like upselling, cross-selling, and smart cart. They praise its user-friendly interface, seamless Shopify integration, and capacity to handle high traffic volumes. Many have seen sales improvements and enhanced customer experience. The support team is noted for their quick response and assistance. Merchants also value the detailed analytics, custom coding capabilities, and smooth post-purchase experience it offers. Some find the pricing fair for the value it delivers.

March 6, 2024

I've said it before but I'll say it again - these guys are ROCKSTARS. You, Colton, Steven, Moe, Cody...The support team are great!
Not to mention, we've increased our AOV by over 25% by installing this app and customizing it to its tippy-top features. Our website looks more slick and sophisticated with these advanced features and I love the customizability.

AEMBR
United States
10 months using the app
Rebuy replied March 8, 2024

Your enthusiasm is contagious! 🌟 We're thrilled to pieces knowing our team, especially Nam, Colton, Steven, Moe, and Cody, have made such a positive impact. It's fantastic to hear about your AOV increase and how our features have elevated your website's look and functionality. Here's to continued success and making your site even more incredible. Thanks for sticking with Rebuy—we're not stopping the rock anytime soon! 🎸✨

February 23, 2024

Rebuy has proven to be instrumental in boosting our conversion rate. Its interface is also user-friendly, which is important as we can easily install and configure it ourselves.

In addition to its efficacy, the support team behind Rebuy deserves special commendation. Max, our dedicated account success manager, has been an absolute pleasure to work with. His expertise and responsiveness have been instrumental in optimizing our use of the platform and overcoming any challenges we've encountered along the way. Whether it's troubleshooting technical issues or brainstorming new strategies, Max has consistently gone above and beyond to ensure our success.

The Purest Co (SG)
Singapore
Over 1 year using the app
Rebuy replied March 1, 2024

We're over the moon to hear about the positive impact Rebuy has had on your conversion rate and how our user-friendly interface has empowered your team! 🚀 A huge thank you for highlighting Max's dedication and the hard work of our support team. It's stories like yours that fuel our commitment to not just meet but exceed expectations. We look forward to continuing to support your success and exploring even more ways to enhance your experience with Rebuy. Thank you for being a part of our community! 🌟

March 7, 2024

Rockstar customer experience and support team. We had an important product launch and Rich + Bradley were so quick to fix it. Seriously amazing and definitely a trusted partner.

immi
United States
9 months using the app
Rebuy replied March 14, 2024

We're thrilled to hear about your fantastic experience with our customer support team! 🌟 Rich, Bradley, and the rest of the crew are indeed rockstars when it comes to ensuring everything runs smoothly for your important launches. Thank you for your trust and for sharing this positive feedback. We're looking forward to many more successful projects together! 🚀

February 14, 2024

Such a powerful app, and relatively easy to install and configure. While they do have great documentation for how to install yourself, their merchant success team goes above and beyond. Special thanks to Rich and the Rebuy development team for doing the heavy lifting on what I couldn't do myself! The support really is unmatched, I am removing other upsell apps on my stores because Rebuy does it all and they help you every step of the way!

NatureWise
United States
Over 2 years using the app
Rebuy replied February 16, 2024

Thank you so much for your glowing review! We're thrilled to hear that you found our app powerful and user-friendly. A huge shoutout to Rich and our dev team for making your experience smooth and supportive. 🌟 We're here to ensure you get the most out of Rebuy, and we're excited to continue being your go-to for all things upsell! Keep thriving with us! 🚀

February 23, 2024

Rebuy has helped us greatly in streamlining and automating our cross-selling and upselling functionalities across many different areas of our site, in an effort to increase AOV and UPT's. The platform is user friendly and algorithms are easy to build, edit, and tweak without any dev intervention. Keaton has gone above and beyond to meet our needs, is quick to respond, and incredibly insightful!

Tecovas
United States
Over 1 year using the app
Rebuy replied March 1, 2024

We're so pleased to hear about your positive experience with Rebuy and how it has enhanced your strategies! 🌟 It's fantastic to know that our platform's user-friendliness and the ease of managing algorithms have met your expectations. A big shoutout to Keaton for providing exceptional service and insights. We're proud to have him on our team and happy that he's made a significant impact on your success. Thank you for sharing your experience, and we look forward to continuing to support your business goals! 🚀

April 26, 2024

Rebuy significantly enhanced our website presence and conversions, making it more convenient for our customers and tailored to our style. The team (especially our launch manager Aiman) is super supportive and helpful. 100% recommend.

Oh Beauty
United States
2 months using the app
Rebuy replied May 3, 2024

We're overjoyed to hear about your positive experience and the impact it's had on your website's presence and conversions! A big shoutout to Aiman for making things smooth and supportive. Thanks for recommending us, and we're excited to keep up the great work! 🌟🚀

April 23, 2024

Rebuy is great, especially their customer service! Monica has gone above and beyond to make the experience smooth. Looking forward to growing our business with their amazing tool.

SureFire CPR
United States
2 months using the app
Rebuy replied April 26, 2024

We're so glad to hear you've had a great experience with Rebuy and Monica! 🌟 Thank you for the kind words. We're excited to be a part of your business growth and are always here to ensure everything runs smoothly. Here's to a bright and successful future together!

February 14, 2024

The incorporation of Rebuy into our store has proven to be an invaluable asset for enhancing upselling, cross-selling, and elevating average order value (AOV), among other benefits. I wish to express my sincere appreciation to Max, our Merchant Success Manager, whose expertise has been instrumental in leveraging this tool effectively. Max consistently demonstrates a commendable level of knowledge and patience, readily available to address any challenges or optimizations required, be it refining landing pages, modifying widgets, implementing smart links, and more. 10/10 recommend Rebuy to increase sales!

Redbarn Pet Products
United States
Over 1 year using the app
Rebuy replied February 16, 2024

We're absolutely delighted to hear about your positive experience with Rebuy and the significant impact it's had on your store's performance! Big thanks to you for highlighting Max's exceptional support and expertise. We're proud to have him on our team. Your recommendation means the world to us, and we're excited to keep driving great results for you! 🚀💼

March 13, 2024

Absolutely love this app! Great customer service from Lam. Always standby and helpful!!

The Littl
Australia
5 months using the app
Rebuy replied March 22, 2024

Thrilled to hear you're loving the app and that Lam delivered top-notch service! 🌟 Our team is always here to support you. Thanks for sharing your positive experience, and we can't wait to continue impressing you.

April 14, 2024

Suki was really helpful and available whenever we had an enquiry. The Launch package was super helpful and allowed us to manage the launch without internal dev work. Recommend!

Makedo
Australia
2 months using the app
Rebuy replied April 19, 2024

Thank you for the fantastic review! 🌟 We're so pleased to hear that Suki was able to assist you effectively and that our Launch package made your rollout smooth and straightforward. Your recommendation means a lot to us, and we look forward to continuing to support your success!