Reviews (399)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales through its AI-powered recommendation engine, which suggests products like "Related Products" and "Frequently Bought Together." They report significant increases in average order value and conversion rates. The app is noted for its user-friendly interface, customizable widget placements, and detailed analytics. Exceptional customer support is also highlighted, with teams praised for their responsiveness and ability to tailor the app to store branding.
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Was looking for a good alternative to the integrated shopify products recommendation as you cannot exclude product from it. This app is doing a great, more than what I need, as you can add 'carrousel' almost everywhere and can build complex logic to suggest products. ..but also stick to the many pre-made options available. UI is very easy to use and installation without stress. I like this app is integrated with other apps such as Orderly email. Do not ignore the power of this kind of app as it help a lot to increase the average value of the basket or to get extra order. Great app and support (if you to fine tune the appearance). Clap, Clap !
Great experience
Esperienza molto positiva sia con l'app ma principalmente con il supporto tecnico di Prachee veramente molto gentile e cortese in tutto.
Assistenza clienti impeccabile. Grazie veramente.
10/10 asistencia rapida con soporte e integracion facil
Highly effective product recommendation app!
Easy to install and customize—no coding needed. Fast and friendly support. Very satisfied!
The support team behind this app is exceptional! They are responsive, professional, and always ready to help. I truly appreciate their quick actions and thoughtful suggestions to improve my store. Highly recommend this app for both its functionality and amazing customer support!
Installed the app, had to approve the monthly charge before I could even use it (so much for a free plan) which I declined. Read more reviews and FAQs to see that their billing is based off of total monthly orders on your store. Including orders that their app may not have had any part in generating the sale. How is that even justifiable? You say there's analytics of what the app helped sell in a store, so why isn't billing based off that? I mean really...what a scam.
Very good application. Especially the upsell and recommendation widgets are very successful. Also, their customer support service is very fast and very helpful. There is almost nothing they can't do and they are more than willing to do whatever you ask.
amazing help!! great choices, best app so far
Ankit's customer service was unbelievably great!
couldn't recommend this app more!!
Great App! Have yet to fully test all the capabilities of Wiser, but the features are amazing. The team is very proactive in providing support and resolving issues. Fantastic Support. A++++
Ankit And the team are doing an amazing job, I’m very pleased with this service would recommend to all store owners.
One of the most comprehensive and customizable AI based recommendation apps available. Speedy and helpful support
I had some questions about configuring the design settings, which I didn't fully understand, so I reached out via chat. The customer support I received was exceptional. It was the most satisfying support experience I've ever had.
We are so glad to hear that you had a very good experience with our support. We assure you for continued support always and will be open to hear your suggestions as well. 😇😇
Thanks
Amit
Founder - Wiser AI
really good, they even helped with coding the custom lay out.
Thanks 😃😃
We always provide customizations in order to match the theme's design so the widgets look seamless and integrated. We assure you for best support from our end.😃😃
Thanks
Team Wiser
Very good app and great customer services.
Good and efficient customer service! A nice app.
Excellent customer service service
Very Helpful, they won't charge you till you can sell over 50 orders for just $9. The best strategy app ever. no charge if you have no sell. You sell they earn. you don't sell they don't charge.
J'ai récemment utilisé cette application Shopify et je dois dire que je suis extrêmement satisfait du service client. La rapidité avec laquelle ils ont répondu à mes questions et résolu mes problèmes a été remarquable.
Dès que j'ai rencontré un problème technique, j'ai contacté le support client et j'ai été agréablement surpris par leur réactivité. En moins de quelques heures, ils ont non seulement identifié la source du problème, mais l'ont également résolu de manière professionnelle.
Merci Ankit
Still new to Wiser and learning to utilise it the best I can but the help I’ve received has been really valuable so thank you!
The app is great, with its simple and clean widgets and have a lot of features to offer. From a functional standpoint, I have no complaints. However, customer service response times were quite long, though to their credit, they did eventually resolve my issue. Given that it was Christmas, I'm hoping this was a one-time occurrence.
I have generated a huge amount of sales & cross-sell with this app. The customer service is fantastic & they make sure you are happy with the way your store looks & that the app is functioning correctly. I have tried pretty much all cross sell & recommendations app & this one works best!
Quick and efficient.
Great stuff and for me the algorythm shows for example the correct product recommendations.
The teams helps immediately and proactively for the setup.
That's great. Great app and help us a lot
I was assisted by Ankut and I have to say that it helped me in so many things by making the widgets just the way I wanted. I recommend to everyone this app that allows you to upsell and cross sell of any kind
I've recently installed this app, and the team was super available to explain me how it works and to help me set it up.
I've tried other apps and this one is the most flexible one; and actually the only one that can do exactly what I was looking for.
I do recommend Wiser.
Wiser is an indispensable tool for any Shopify store. The inclusion of product recommendations on each page significantly contributes to the upsell factor, which in turn translates to increased sales. We would like to express our gratitude to Ankit for providing exceptional customer service. Their assistance in the installation of this tool was beyond our expectations, and we are truly appreciative of their efforts.
I've been on for over 5 years on the Shopify and I don't have the dilemma that this is the worst app with the worst support.
You have a structure that they give you and don't try anything except that. I had a lot of unusual white space between images and fonts and some words weren't visible at all (for example add to cart I saw like add to c without other letters). Support of all of the other apps usually helps you in a few hours. These guys delayed me 4 days for these simple things.
I waited 4 days and didn't get a solution, even though they told me that would be fixed.
Feel good about their support. The technician can swiftly spot any issue and has it solved. Vishal did very well in answering my questions. Thanks for your help.
Amazing app and very helpful customer service! I had a question and it was answered in just a few minutes! This app is by far the most customizable app I have seen for related products!
Great app with even greater support. Helped me with everything I need. I think it will help my store do more sales.
Hasti was extremely helpful in setting up my product recommendations. She guided me through the process and helped with all of my questions.
Perfect application, easy to use and change even when starting the free version.
Free up to 50 orders. You can't find a better, free app out there.
Thk so much Parth for helping me so enthusiastic
I Have a custom Shopify Theme. I Was having Issues. The Customer service Is Amazing. They Gave a profesional recommendations and fixed my issues on my website.
My store was lacking the way I set it up and they helped with it, I wouldn't even known my store had issues with out their help
I absolutely loved the Wiser app's customer service! They were incredibly helpful and did all the work to set everything up for me, making my life so much easier. I want to give a big shoutout to Parth from the Wiser app's customer service team! Not only was he incredibly polite, but he was ready to help with any questions or concerns I had. His assistance made my experience even better, and I truly appreciate his outstanding support! :)
Excellent product & customer service
the customer support is awesome and the app very easy to use and looks great on my shopify store
Amazing customer support, had an issue that was resolved very quickly and to a really high standard. Hasti, my point of contact made sure this was all completed without any issues what so ever. Thank you team.
I had an amazing experience with this app's customer service team. They went the extra mile to ensure a seamless setup process through a video call. I couldn't be happier!
I'm still unsure if this app will work for my needs (I need to display different colors of the same product as recommendations), but the support chat was extremely responsive and helped me understand how the AI interprets my data. Thank you for the help!
Awesome app and very care-taking support! App is working perfectly, even better than I expected. Highly recommended.
Wiser ‑Product Recommendations has truly transformed my Shopify store. I cannot emphasize enough how essential this app is for any e-commerce business looking to maximize their sales potential and provide a personalized shopping experience.
From the moment I integrated Wiser into my store, I witnessed a significant boost in conversions and customer engagement. The app's advanced recommendation algorithms are nothing short of remarkable. They analyze my customers' behavior, browsing patterns, and purchase history to deliver highly accurate and relevant product recommendations.
What sets Wiser apart is its intuitive interface and user-friendly setup. I was able to seamlessly configure the app without any technical expertise. The customization options are extensive, allowing me to fine-tune the recommendation placements, design, and rules to align perfectly with my store's branding and layout.
One of the standout features of Wiser is its ability to display recommendations across multiple touchpoints. Whether it's on the homepage, product pages, collection pages, or even in the cart, Wiser intelligently showcases complementary products, upsells, and cross-sells to my customers. This has not only increased the average order value but also improved customer satisfaction by helping them discover relevant items they may have missed.
The app works great! Highly recommend! Just what i needed. They are extremely responsive and helpful with support.
The app is nice, functional and effective. Kudos to support team. Amazing response and very cooperative