Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance Average Order Value (AOV) through effective upselling and cross-selling. They find the personalized "Thank You" pages feature particularly useful and flexible. The app offers valuable analytics, integrates well with Shopify, and positively impacts sales. Merchants also commend the responsive customer service team. Many report increased sales and conversions, praising its easy setup and navigation. It's recommended for improving post-purchase processes and e-commerce strategies.

December 12, 2023

Exceptional experience with Reconvert! Their app is a game-changer, providing invaluable solutions. The customer service, especially Alex on chat, is beyond amazing—prompt, helpful, and attentive. Kudos for stellar support!

Divinus Furniture
Canada
3 months using the app
ReConvert 💵 replied December 28, 2023

Thank you for your amazing review🙏
Our support team is always ready to help 😎

December 18, 2023

Great App and very fast, responsive, and helpful customer service, especially Anastasia has helped me and my team tremendously Thank you!

flawluxe
Germany
About 1 month using the app
ReConvert 💵 replied December 31, 2023

Thank you so much for your kind words! We're thrilled you find ReConvert a great app and that our customer service has been fast, responsive, and helpful.

Anastasia is one of our superstars, and we're so happy to hear she's been tremendously helpful to you and your team. We strive to provide excellent support and ensure our users have a smooth experience, so it's wonderful to hear we're achieving that.

If there's anything else we can do to support you or your team in the future, please don't hesitate to reach out. We're always here to help you make the most of ReConvert and achieve your e-commerce goals.

February 1, 2024

I found the help desk very quick in responding to my initial set up problems. The software is a perfect match for my shopify store. It made up sales simple and immediate. The service desk was very responsive to my request for help offering excellent suggestions.

Telos Market Place Seven
United States
About 4 hours using the app
ReConvert 💵 replied February 23, 2024

We're delighted to hear that our help desk was quick to respond to your initial setup problems and that you found the software to be a perfect match for your Shopify store! Making upsells simple and immediate is our goal, and we're glad to know that you've experienced just that. Our service desk strives to be responsive and helpful, and we're thrilled that you found our suggestions to be excellent. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing our app, and we wish you continued success with your store!

February 6, 2024

nice and easy to take control

Sweet Sleep Israel
Israel
About 3 hours using the app
ReConvert 💵 replied February 23, 2024

We're glad to hear that you found our service nice and easy to take control of! Providing a user-friendly experience is important to us, and we're thrilled that you found it to be just that. If you have any further questions or need assistance, feel free to reach out. Thank you for choosing our service, and we wish you continued success!

January 31, 2024

An amazing app helps me a lot and I really liked that from the first moment it was easy to install everything and everything looked good from the first moment I highly recommend the cart magnifier

drive buddy
Israel
About 4 hours using the app
ReConvert 💵 replied February 23, 2024

Thank you for your fantastic review! We're thrilled to hear that our app has been amazing and helpful for you. Making installation easy and ensuring everything looks good right from the start is important to us, and we're glad we could provide that experience for you. Your recommendation means a lot to us, and we're grateful for your support. If you ever need further assistance or have any questions, feel free to reach out. Thank you for choosing our app, and we wish you continued success!

December 27, 2023

Still testing the app now. Alex has been a great help. There is a learning curve. So far so good.

Maniology
United States
6 days using the app
ReConvert 💵 replied December 28, 2023

Thank you for your great review 🙏
Our support team is always ready to help and wishes you a lot of sales 😎

December 16, 2023

Lee-ann helped me with an issue and resolved it straight away with really quick response times. It was all I could ask for.

AXELEGRO
United Kingdom
About 1 month using the app
ReConvert 💵 replied December 31, 2023

That's fantastic to hear! We're thrilled Lee-ann was able to resolve your issue quickly and efficiently. Fast response times and swift resolution are exactly what we strive for in our customer service.

We really appreciate you taking the time to share your positive experience. It means a lot to us and further motivates our team to continue providing top-notch support.

November 22, 2023

Quick response and very helpful support!

UENDURE TEA CO.
United States
About 3 years using the app
ReConvert 💵 replied November 26, 2023

Thank you for your amazing review and feedback🙏
Our support team is always ready to help 😎

December 8, 2023

This is a great app, and I love the live chat, which answers your questions. Expesically, Alex is a great person to talk to about problems.

LuminaLuxe
United States
3 months using the app
ReConvert 💵 replied April 18, 2024

Thank you for the 4-star rating! Alex is great, and I'm glad you've built up a great relationship.

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can!

Best wishes!

Jordan | Customer Care

December 21, 2023

This app is definitely a priority upon owning an e-commerce brand/platform of any such! With it's fascinating to luxury touch & feel for a website, this app offers multiple benefits & capabilities. Anyone suggesting or looking into a post purchase upsell should definitely download this app. If there's something misunderstood, support is right there to help within minutes. Try it, you won't be displeased!

SH Réussir
United States
13 days using the app
ReConvert 💵 replied December 31, 2023

You're absolutely right! ReConvert is a game-changer for any e-commerce brand looking to boost their bottom line and create a truly premium post-purchase experience.

The stunning designs and seamless integration with your website deliver that extra touch of luxury, while the powerful upsell capabilities help you turn casual shoppers into loyal customers.

And you're spot on about the amazing support team. Whether you're a seasoned pro or just starting out, they're always there to answer your questions and guide you towards success.

So ditch the hesitation and give ReConvert a try! You won't be disappointed.

P.S. We love your enthusiasm! Feel free to share any specific features you've found particularly helpful, or any tips you have for other users.