Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining post-purchase processes and boosting customer engagement. They highlight its user-friendly interface, customization options, and smooth integration with Shopify. The app's ability to offer upsells and cross-sells post-purchase, reportedly increasing Average Order Value (AOV) and sales from day one, is a standout feature. Merchants also value the insightful analytics provided. The customer service, especially team members like Lee-Ann, Alex, Anastasia, Ash, and Blessing, is commended for their prompt and helpful assistance. The app is easy to set up and has been described as a game-changer for increasing gross revenue from the first day.

April 20, 2020

Great app, got more sales due to you. Thanks so much. Iā€™m sure I would not have got that extra sale.

Findporium.com
United States
4 months using the app
ReConvert šŸ’µ replied April 20, 2020

Thank you for your feedback šŸ™

Edited April 15, 2020

Best App for Up selling new customers and increasing AOV. Make sure to get on your store and see the effect. You will be amazed and best customer support too

Deals Collections
United States
4 months using the app
ReConvert šŸ’µ replied October 20, 2019

Thank you, we hope you'll get many upsells!

Edited May 22, 2019

The app is very user- friendly and I like it. It flowed well with the Shopify store, which made it easy to navigate through it.

CORQU FASHION
United States
4 months using the app
ReConvert šŸ’µ replied May 23, 2019

We did try to provide a native experience with the Shopify store. Thank you so much for your positive review! šŸ™

Edited March 15, 2019

This is a cool app.. but i hope i can make an upsell that is triggered by a specific product. For a general niche store with different products,, the upsell should be related to the product you are advertising. But sometimes you are advertising 2 or more products at the same time. so in that case some products that I upsell aren't going to be related to that product.
Overall, I love that i can put a lot of things on the thank you page instead of just a "thank you" and a receipt. All shopify store owners MUST have this app! Also the support team is so friendly. :)

Krysedda Home Center
United States
4 months using the app
ReConvert šŸ’µ replied March 13, 2019

Hi there, thank you so much for your honest review!

We're actually working on a way for you to display not only product upsell, but a whole other thank you page based on certain triggers.

Even better, the triggers won't be limited the products the customer purchased, it'll be way more advanced and you'll be able to display different upsell/thank you page based on customer tags, coupon used, product bought, number of orders for the customer etc..

However, this feature is kinda complex so it'll take a few months to develop. So we did create an option to display the same product bought (since this upsell usually converts the best) and an option to use dynamic product recommendations based on the product bought.

I hope it helps and if you have any questions you know where to find us ;)

November 24, 2020

App does everything we want it to do - specifically to upsell customers immediately after checkout. Customer service via live chat is also strong.

Haven CANADA
Canada
4 months using the app
ReConvert šŸ’µ replied November 24, 2020

Thank you very much for your feedback šŸ™ We always improve the app. functionalityšŸ§ Our support team is always here to help you 24/7šŸ˜Ž

July 19, 2022

Lee-ann was very quick to help me with navigating the app to complete the task at hand. Thank you so much!!! Very professional!!

J&E Toys
United States
4 months using the app
ReConvert šŸ’µ replied July 25, 2022

Thank you for your great review and feedbackšŸ™ Our support team is always ready to help 24/7 and wishes you many sales šŸ˜Ž

June 1, 2019

quick responses to my problems, great app. would easy to use and nice interface, would definitely use across all my stores.

SuperHappyCats
Hong Kong SAR
4 months using the app
ReConvert šŸ’µ replied June 1, 2019

Awesome! Thank you so much for the review, we hope you'll see great results and we're here if you need any help šŸ™

October 8, 2021

I use this app to help me provide the best customer service. I really love the app and I recommend it.

HouroGrace Merchandise
United States
4 months using the app
Edited April 24, 2023

Great app with amazing quick support. Love what they are doing, super simple to use, great instructions and everything!

Would be better if it integrated with more fulfillment apps.

The Project Honey Bees
United States
4 months using the app
Edited April 25, 2019

I'm not yet done trying this it's not showing on my store even if I did everything, publish and enable everything. and I think it made my store loading page slower. I hope there's a way to enable it without adding to page's loading time. I'm not yet done trying this it's not showing on my store even if I did everything, publish and enable everything. and I think it made my store loading page slower. I hope there's a way to enable it without adding to page's loading time.

I just copy and paste my review, for this review page doesn't accept my review unless it's 100 characters.lol

Innovation Stands
Philippines
4 months using the app
ReConvert šŸ’µ replied April 26, 2019

Thank you so much for this awesome review! if you have any issues or you need help setting up, feel free to talk to us on the live chat in the app, we're always available :)