Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining post-purchase processes and enhancing customer engagement. Its key feature is the creation of personalized "Thank You" pages, reported to increase Average Order Value and sales. The app is user-friendly, offers extensive customization, and supports multi-language stores. Merchants commend its seamless Shopify integration, exceptional customer support, and valuable analytics. It's recognized for its effectiveness in upselling and increasing conversions.

Edited March 20, 2019

Superbe application, simple à utiliser et si jamais vous avez des questions, le support direct par messenger est très réactif, je recommande cette app pour vos shops !

PeauParfaite™
France
2 months using the app
ReConvert 💵 replied March 20, 2019

Thank you so much for the review! Good luck with our app and we're always here if you need us! ;)

July 12, 2020

Best app, first day I used ReConvert it got me a LOT more sales. I recommend you use this app if you want a higher daily net and it pays for itself on the first day of use.

ProPods
Australia
2 months using the app
ReConvert 💵 replied July 12, 2020

Thank you for your 5 stars feedback 🙏

April 6, 2020

this app is completely amazing esspecially for the price which is free !! i would recommend for every one

Evergreen trading
United Arab Emirates
2 months using the app
ReConvert 💵 replied April 7, 2020

Thank you for your feedback 🙏

August 11, 2020

This is amazing! Very simple to set up! Definitely would recommended this to anyone who wants to use an upsell app. Pretty much does everything!

Optik Bliss
Canada
2 months using the app
ReConvert 💵 replied August 11, 2020

Thank you for the review. Also big thanks for the recommendation.🙏

May 18, 2019

SOSOSOSOSOSOSSOSOSOSSOSOSOSO nice app, i love it , thank you so much , it is very easy to use, and it is free. Woooooo

dodoneed
China
2 months using the app
ReConvert 💵 replied May 18, 2019

Thank you for this great review!

December 27, 2020

The app has an easy user interface. I have used this on another store and it helped to reconvert. If you have many good products but not advertising them on social media, then reconvert is the next best to showcase the product and get them sold!

Micasa Point
Singapore
2 months using the app
ReConvert 💵 replied December 27, 2020

Thank you for the review. 🙏 We always improve the app. to be more user friendly.🙏😎

May 13, 2021

The customer service was supurb! I got stuck at 9:30 at night and someone was available immediately to help me out! So grateful!!

love dog republic
United States
2 months using the app
ReConvert 💵 replied May 13, 2021

Thanks, our support team is always ready to help😎

July 25, 2020

So far so good and overall it has pretty great and at some points it has more functionality than i needed buy you can never go wrong with that

Comfy Command Center
United States
2 months using the app
ReConvert 💵 replied July 26, 2020

Thanks for your 5 stars review, We always improve the app. functionality. You will find even more options in our future updates.

June 29, 2020

Great! I love it, fdfdfd f

Meejas
China
2 months using the app
ReConvert 💵 replied June 30, 2020

Thank you for your 5 star review 👍

Edited September 29, 2022

This succeeded in raising my AOV. The founder even reached out to me when I was having issues and contacted my supplier on my behalf to make sure the app was working properly. I've never seen customer service go to this extreme and I really appreciate it.

Liftmas Tree
United States
2 months using the app
ReConvert 💵 replied September 15, 2022

Hi 👋 thanks for the review, Eric here the CEO, we spoke over the phone yesterday.

Please get back to my email & I promise we'll get you all sorted out, but let's clear out a few of the points you brought up:

1. Shopify does not provide any way to create a new order for 1 click upsells, if there was a way we'd provide it, as we do on the thank you page.
2. The edits are not recognized by Printful... well, we're all integrated with Shopify, if they don't recognize order edits using the Shopify webhook it's a big issue but it's Prinful's issue and not ReConvert's (I've seen you provided a similar review about this with OCU), you should know this is not something we can control. This will also cause issues if other apps or your customer support edit orders.
3. The last thing about Sweet upsell and one-click upsell from the thank you page, it is virtually impossible to charge the customer with a single click from the thank you page(I double-checked today after our call), so if you can provide us with a video recording (or over a call) of what it looks like we'll be able to understand what's happening, but I'd be very careful with and make sure orders are actually paid using this solution.

Either way, looking forward to your reply & solving these issues for you, and thanks for giving us a try 🙏

Eric.