Reviews (5,142)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and improving store performance with features like personalized thank-you pages and automated follow-ups. It's praised for its user-friendly interface that simplifies setting up post-purchase upsells and customization. The app also provides valuable analytics and smooth performance. Customer support, with staff members like Riya, Alex, and Shafta, is noted for being responsive and effective.

August 2, 2023

Great support, I recommend working on this app. The Support Team was great. Thanks a lot for your help

HUNDEGRÜN.DE
Germany
About 9 hours using the app
ReConvert 💵 replied August 8, 2023

Thank you for your kind words! We're so glad that you found the support team to be helpful and that you're recommending ReConvert to others. We put a lot of time and effort into making sure that our customer support is top-notch, so we're glad that you found our team to be responsive and helpful. We want to make sure that our customers have a great experience using our app, and we appreciate the support team's willingness to go the extra mile to help our customers succeed.

We're always looking for ways to improve our app and our customer service, so if you have any suggestions, please feel free to let us know.

May 14, 2022

Väldigt bra app. Gjorde så jag sålde fler produkter till samma person! Enkel att använda och väldigt användbar

Skinsfion
Sweden
11 days using the app
ReConvert 💵 replied April 18, 2024

Tack för det 4-stjärniga betyget!

Vi är glada att du gillade vår app och skulle älska att höra hur vi kan göra den till en 5-stjärnig upplevelse för dig. Dela gärna med dig av dina tankar! care@reconvert.com och fråga efter mig, Jordan, så ska jag göra mitt bästa för att försöka implementera detta åt dig - om vi kan! 🙏😊

Med vänliga hälsningar!

Jordan | Customer Care

April 18, 2023

The support team answer very quick and are helpful and kind, definitely makes the process a breeze :)

FlexiLED
United Kingdom
About 9 hours using the app
ReConvert 💵 replied April 20, 2023

Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎

June 1, 2020

Great, got a sale in like 3 minutes! Pretty easy to install and i was able to choose a checkout theme easily. Overall, probably worth the price,

The Ramen Blanket
Canada
About 9 hours using the app
ReConvert 💵 replied June 1, 2020

Thank you for your 5 star review 👍

March 27, 2023

Alex was so helpful and patient with me as I figured out this app.. the app offers a lot of circumstances to increase aov and upsell, excited to see how this increases revenue.. thanks so much

REPUBLICBRICKS
United States
About 8 hours using the app
ReConvert 💵 replied March 28, 2023

Thank you for your amazing review and feedback🙏 Our support team is always ready to help and wishes you many sales😎

January 11, 2023

We had Alex help us with some setup questions and he was AWESOME!!! He was very patient with us and explained everything along the way. We are excited to see how much this app helps with boosting our rvenue.

3pawspetproducts.com
United States
About 8 hours using the app
Edited September 7, 2021

The app worked to generate extra sales but caused confusion after checkout causing multiple people to select the wrong option which required refunds after they purchased. It also generated online posts discussing the trustworthiness of our website. We decided the extra sales/revenue it generated as not worth the issues and lost credibility.

Killzone Flashlights
United States
10 days using the app
ReConvert 💵 replied April 18, 2024

Thank you for your feedback!

We appreciate your honesty and are eager to hear how we can improve. Please let us know what changes or features would enhance your experience to 5 stars. 🙏😊

Please email care@reconvert.com and write Jordan in the subject and we can try to resolve this and work through any issues together.

Best wishes!

Jordan | Customer Care

August 12, 2020

still trying to figure it out.

Frenchiely
China
About 7 hours using the app
ReConvert 💵 replied August 12, 2020

If you have any questions, you can always contact our support team😊 Our support team is always here to help you 24/7😎

June 4, 2020

I am using this app to get more revenue after check out. It looks great and helps your site to look professional. I installed it at 4 am in the morning yet was able to get help from them at that time of morning from Konstantin. He not only helped me but also showed me the instruction for future reference. The app is simply incredible, but so is the customer service. I like the way it gently persuades a buying customer to come back and buy again immediately. I am not only a customer but a fan. Thanks for all you guys do. Get this app! You are dealing with quality people who have a must-have app. You'll be glad you did. Feel free to publish my name Darren Hale from Los Angeles, CA

Custom Rockstar
United States
About 7 hours using the app
ReConvert 💵 replied June 4, 2020

Thank you for your feedback 🙏 Our support team is always here to help you 24/7😎

November 8, 2021

Great app to increase AOV, Vladimir was very helpful is assisting me upon the initial setup and launching our first funnels.

VOID HOMME
United Kingdom
About 7 hours using the app
ReConvert 💵 replied November 8, 2021

Thank you for your amazing review🙏 Our team is always here to help 24/7😎