Reviews (5,144)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and improving store performance with features like personalized thank-you pages and automated follow-ups. It's praised for its user-friendly interface that simplifies setting up post-purchase upsells and customization. The app also provides valuable analytics and smooth performance. Customer support, with staff members like Riya, Alex, and Shafta, is noted for being responsive and effective.
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its really looks good. i really hope that this will help me in my business. it is very easy to use...
Thank you for your feedback 🙏
Customer service is second to none and they helped me create a custom funnel setup based on variant options. Amazing!
Thank you for your great review and feedback🙏 Our team is always ready to help you 24/7😎
Awesome app and superb customer service! Alex helped me on setting up my thank you page! Will now wait for converted sales! Yay!
Thank you for your great review and feedback🙏 Our support team is always ready to help you 24/7😎 Wish you many sales 🤩
An awesome app that solved a huge problem for me. I've had a need for awhile to have a post-purchase form be filled out. ReConvert handles this beautifully. Also, the custom thank you pages can be "customized" by product. Add in the video for instructions and this app is a winner!
Thank you for the great review. We always create a new video to make app. installation as easier as possible.
I highly recommend this app. My live assistant Alex was very helpful and responds in a timely manner
Thank you for your amazing review 🙏
Our support team is always ready to help and wishes you many sales😎
The FIVE STAR reviews.... what????? There simply has to be a reason for this. I don't understand. Not only is the preview shakey (litterally shakes when you try to scroll down the page to the bottom) but when you've spent hours figuring and adding all you want and then go back to change either side of the Thank You page, the preview for the right side never changes. Then when you go back to the dashboard, to try to click "customize" for anything you've tried to create, you are taken nowhere... however, one thing that does happen when you click the "customize", the odd thing is, the "actions" tab drop-down opens, of which you can click NOTHING. When you click "actions" NOTHING AT ALL HAPPENS.... not even a mistake drop-down. Then when you try to go to templates again, you can no longer select one to try to customize and you cannot delete the one you have already made to try another one. Waste of THREE HOURS OF MY TIME!
Hi there,
This is Eric the CEO, thank you for taking the time to write your review and I apologize for the bad experience you've had with our app, The issues you described can be explained by internet connection issues, it also possible that we had a bug in the app, either way, we can solve your problem.
The live chat support(which is there 24/7) was there to help but it seems like you didn't reach out for help.
We tried reaching out via Email, Facebook messenger, DM in Instagram & even called you but couldn't get any response. Would you please get back to us so we can fix all the problems you had, and I promise we can!
We can also set up the app for you if you'd like.
Looking forward to your reply, and I apologize again for the inconvenience,
Eric | ReConvert CEO
The setup support has been outstanding from Alex. I've been getting detailed responses with screenshots for my questions.
We're thrilled to hear that you've received outstanding setup support from Alex! It's great to know that Alex has been providing detailed responses to your questions and even including screenshots to assist you. We strive to offer comprehensive and helpful support to ensure a smooth setup process. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help you every step of the way!
I just installed this app. Looks great and is easy to customize. The chat support is responsive and helpful.
Thank you so much! We try to be available 24/7 for you :)
I found out about Reconvert today and I needed help clarifying so many things! I went onto live chat and spoke to Alex and he was AMAZING! He helped me understand every little detail and I am so happy with his customer service. He made the process so easy. I may have asked a few things twice but he was so patient with me. I really appreciated that. The app itself is amazing! What a wonderful idea and I cannot wait to get the ball rolling!
Thank you for your amazing review and feedback🙏 Our support team is always ready to help you 24/7😎
Super easy to use and the integrated youtube videos that show you how to do everything really help!! Support is great as well.
Thank you for your amazing review🙏 Our team is always ready to help you 24/7😎