Reviews (5,282)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing store performance with features like automated upsells and personalized thank-you pages. They praise its user-friendly interface, customization options, and detailed analytics for optimizing post-purchase strategies. The customer support is particularly appreciated for its responsiveness and effectiveness in resolving issues quickly, making it a valuable tool for improving customer engagement and generating additional revenue.

June 5, 2024

Ich bin wirklich beeindruckt von Reconvert! Der Support ist einfach erstklassig - schnelle Antworten, hilfsbereit und immer freundlich. Die App selbst ist fantastisch. Sie ist unglaublich einfach zu bedienen, was für mich ein großer Pluspunkt ist. (Deutsche Version wäre noch toll :)) Die Kosten sind ebenfalls überschaubar, was sie auch für kleinere Unternehmen attraktiv macht.

Die eingebauten Umfragen sind ein großartiges Feature, und ich freue mich darauf, dass sie noch weiter optimiert werden. Ein großes Highlight ist das riesige Update, das kürzlich veröffentlicht wurde. Ich bin sehr gespannt, welche neuen Funktionen und Verbesserungen es mit sich bringt. Insgesamt eine absolut empfehlenswerte App für jeden Shopify-Shop!

Dog Challenge Book | Offizielle Webseite
Austria
About 1 year using the app
ReConvert 💵 replied June 9, 2024

Hey!

Vielen Dank für Ihre 5-Sterne-Bewertung und ich freue mich, dass Sie zufrieden sind!

Ich bin froh, dass wir Ihre Fragen beantworten konnten. Ich bin so froh, dass das Team Ihnen helfen konnte!

Immer für Sie da 🖤

Avraham | Customer Care

August 15, 2024

Riya was fast to respond and very helpful! 10/10 experience as always with reconvert

Glamosa
United States
43 minutes using the app
ReConvert 💵 replied August 20, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Glad Riya was so promptly able to assist!

Always here for you 🖤

Avraham | Customer Success

July 2, 2024

Super Service, schnell, kompetent und hilfsbereit!

Monkey Seeds
Germany
7 days using the app
ReConvert 💵 replied July 4, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham | Customer Success

June 10, 2024

This app looks like a good.
But Anastasia of this support don't know well about features of this app.
I have requested to her about a feature of this app but she said me that the feature doesn't exist continue.
Bad support!

Büromöbel Plus
Germany
6 months using the app
ReConvert 💵 replied June 11, 2024

Thank you for your feedback!

We appreciate your honesty and are eager to hear how we can improve. Please let us know what changes or features would enhance your experience to 5 stars. 🙏😊 Could you let us know here:- https://feature-request.reconvert.io/ and make sure you tag your request with the tag 'flow builder'.

Please email care@reconvert.com and write Jordan in the subject and we can try to resolve this and work through any issues together.

Best wishes!

Jordan | Customer Care

August 17, 2024

Anastasia was very responsive, and very helpfull! She was helping me with my questions and also with setting up the app.
She's very nice, fast and she's
doing a great job!

TraDizan
Romania
31 minutes using the app
ReConvert 💵 replied August 20, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Glad Anastasia was able to assist!

Always here for you 🖤

Avraham | Customer Success

June 12, 2024

Le servive est rapide et efficace. J'ai rencontré un problème avec l'application et Alex a été réactif et a su trouver une solution. J'étais à 2 doigts de noter 1 étoile. Après ce service et l'efficacité, je mets une note de 5. Merci au support et encore merci Alex :-)

HappyKid
France
4 months using the app
ReConvert 💵 replied June 16, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

So pleased Alex was able to assist you today.

Always here for you 🖤

Avraham | Customer Success

June 18, 2024

Alex was awesome and helped to get things done quickly.

Warrior 12 - A Patriotic Apparel Company
United States
About 2 months using the app
ReConvert 💵 replied June 20, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I am so glad you have found Alex and the team's support to be so helpful! Happy he was able to respond quickly and help you resolve your issue!

Always here for you 🖤

Avraham | Customer Success

June 3, 2024

very helpful customer service!

OHTNYC
United States
About 1 year using the app
ReConvert 💵 replied June 5, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad we were able to answer your questions. We'd love to know who helped you! care@reconvert.com!

Always here for you 🖤

Avraham | Customer Success

June 15, 2024

Anastasia was a very good helper.

Setfit Romania
Romania
2 months using the app
ReConvert 💵 replied June 19, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I am so glad Anastasia was able to respond quickly and help you resolve your issue!

Always here for you 🖤

Avraham | Customer Success

May 30, 2024

Great customer support, Eric help me for the whole setup, thank you so much.

HOMICOR
United States
Almost 2 years using the app
ReConvert 💵 replied June 2, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad Eric was able to answer your questions. Our CEO cares so much that he gets involved too for our customers!

Always here for you 🖤

Avraham | Customer Success