Reviews (5,282)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing store performance with features like automated upsells and personalized thank-you pages. They praise its user-friendly interface, customization options, and detailed analytics for optimizing post-purchase strategies. The customer support is particularly appreciated for its responsiveness and effectiveness in resolving issues quickly, making it a valuable tool for improving customer engagement and generating additional revenue.

Edited May 28, 2024

This app, though may be useful for some, is not a good product for small businesses or those starting out. If you have little to no sales in your store, this app will still charge you the $4.99/month usage fee. The moment you go over your 30 day "trial" you will be charged. So..just take that with a grain of salt.

Review edit:

I will say Avraham definitely tried to do his due diligence to try to rectify the situation. Through consistent attempts to try to get ahold of me to messages to communicate with me while I was temporarily unavailable.

I still feel this app is not small business friendly. If they perhaps got rid of their minimum tier of charging $5/month for anything under 50 orders to give a small business a chance to grow, but it isn't cost effective if you have few sales, and this app doesn't capture any upsells. I can't raise my star rating until I'd actually have a good chance to use the app, not going to be possible with their current pricing structure.

Edit # 2 -

Avraham is very persistent to try and rectify the issue with me in regards to my app and my experience. You can tell he cares about his product and has belief that it works.

I still very much stand by my previous review. This app is NOT small business friendly. Here are the facts for my use case:

I am a small business, recently started in February, haven't built up a lot of organic traffic yet.

1. Installed app - Fairly easy to install. Funneling was somewhat simple through enough trial and error and clicking through settings to make sure to get everything the way you want.

2. It will count how many carts and sales you've had and will let you know when an offer was put through through their charting.

3. When testing the app, the layout looked clean.

4. Offers were made. As I didn't have many transactions, tries were very limited as to the number of offers attempted.

5. I achieved 0 upsells as a result of this app.

6. 2-3 days after the 30 days was up, I was charged their $4.99 fee.

App was NOT worth $5.00/month for the limited amount of upsells this app offers to my customers.

In summary, while Avraham's dedication to customer service is commendable, the app's pricing structure is not conducive to small businesses just starting out. Without a more flexible pricing tier that accommodates lower sales volumes, I cannot recommend this app for new or small businesses. The potential for upsells does not justify the monthly fee given my current sales volume and experience.

If you are a store that has some decent traffic and sales, this app is worth a shot.

Upgraded review star rating from 1 to 2 based on Abraham's willingness to work with me to find a solution that would work for both of us.

Shiitake Products
United States
About 1 month using the app
ReConvert 💵 replied May 9, 2024

Hi there SP

I've DM'd you, can you please get back to me? I will solve this for you, I promise it'll be worth your time :)

I really want to solve this issue for you.

Avraham | Customer Success Director

September 4, 2024

Fácil de usar, hasta el momento no he tenido problemas integrando o sabiendo como opera.

Le Bourge
Chile
14 days using the app
ReConvert 💵 replied September 12, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success

June 5, 2024

Amazing simply amazing

Ascendori
United States
3 months using the app
ReConvert 💵 replied June 9, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham | Customer Success

July 1, 2024

superbe application et merci a vladimir pour son aide précieuse

bien indispensable
France
About 2 months using the app
ReConvert 💵 replied July 4, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Vladimir is very precise in his knowledge! So happy he was able to helpfully and quickly support you!

Always here for you 🖤

Avraham | Customer Success

September 30, 2024

チャットのサポートに言語が違う方が担当してくれましたが、画像などをお送りいただいてスムーズにやり取りができました。
チャットの返信もとても早かったです。
言語の違いをネックに感じている方はあまり気にされなくても大丈夫かなと思いました。
アレックスさんありがとうございます!

kimono-hearts-onlinestore
Japan
4 days using the app
ReConvert 💵 replied October 1, 2024

こんにちは!

5 つ星のレビューをありがとうございます。ご満足いただけて嬉しいです!

チームがお役に立てて嬉しいです!

ReConvert をこれからも続けてください!!! $$$$

いつでもお手伝いします 🖤

Avraham
カスタマー サクセス ディレクター
ReConvert

May 30, 2024

Vladimir fixed my issue immediately; great customer service and app!

Unveast
Germany
4 months using the app
ReConvert 💵 replied June 2, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad we were able to answer your questions. Vladimir is great!

Always here for you 🖤

Avraham | Customer Success

September 9, 2024

Great help!

Dear Heart
United States
30 minutes using the app
ReConvert 💵 replied September 12, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success

August 9, 2024

App consigliata al 100% e soprattutto un'ottima assistenza. consigliato!

Prodolite
Italy
17 days using the app
ReConvert 💵 replied August 11, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

So glad our Care team was able to help you with your issues! Could you let us know who helped you? care@reconvert.com or pop into live chat!

Always here for you 🖤

Avraham | Customer Success

March 28, 2024

This app never fails to increase AOV. I really appreciate the inexpensive cost, too!

Amie Pads
Canada
About 2 years using the app
ReConvert 💵 replied April 2, 2024

Thank you for your 5* review - it means the world to us!

We want our merchants to be as successful as possible and we grow with them! That's how we have always rolled and will continue to roll 📈

Always here for you 🖤

Jordan | Customer Care

July 31, 2024

very good customer service thanks riya :)

Legenty
Germany
27 minutes using the app
ReConvert 💵 replied August 4, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

So glad Riya was able to help you with your issues!

Always here for you 🖤

Avraham | Customer Success