Recurpay: Subscriptions app

Recurpay: Subscriptions app

Reviews (392)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and simplifying billing. They appreciate the customizable subscription plans and user-friendly interface, which ensure a smooth setup and subscription management. Features like auto-cancellation and multiple recurring options enhance functionality. The support team is noted for being responsive and helpful, particularly with customization and troubleshooting, making the app a reliable choice for subscription services.

June 15, 2025

Fantastic Subscription App with Great Support

The interface is intuitive, setup was straightforward, and the flexibility in customizing plans and frequency really fits our business needs.

What really stood out was the support, the team is super responsive and helpful, even with more detailed or technical questions. They made sure everything was working exactly how we wanted it to.

Highly recommend Recurpay for any e-commerce store looking to offer a seamless subscription experience.

Prime Olympian Nutrition Co. LLC
United States
4 months using the app
May 2, 2025

I’ve had an outstanding experience using the Recurpay: Subscriptions app. The platform is intuitive, easy to integrate, and packed with features that make managing customer subscriptions a breeze. From setup to daily use, everything has been smooth and efficient.

What truly stood out, though, was the level of support I received from Sinchain. Sinchain was incredibly responsive, knowledgeable, and went above and beyond to ensure my specific needs were met. Whether it was customizing workflows, troubleshooting issues, or just offering suggestions to optimize my subscription setup, Sinchain was always there with helpful advice and quick solutions. It’s rare to find support that’s not only technically sharp but also genuinely invested in your success.

Thanks to Recurpay and Sinchain, we’ve seen improved customer retention and a much more streamlined billing process. I highly recommend this app for anyone looking to simplify and enhance their subscription management.

Alpha Omega Vitality
United States
Over 1 year using the app
May 22, 2025

PRETTY GOOD AT MANAGING MY SUBSCRIPTIONS FOR MY ONLINE MEMBERSHIP GROUP. I USE THIS FOR FACEBOOK INSTEAD OF A PLATFORM LIKE PATREON (WHICH I HAVE USED IN THE PAST). PRETTY SIMPLE TO SET UP AND KEEP TRACK OF NEW OR CANCELED SUBS.

DAM Fancy Creations
United States
9 months using the app
June 15, 2025

I highly recommend this app—it's been consistently reliable, and the website’s visual design is both appealing and user-friendly. I love how clearly it displays discounts, and the backend of the platform is simple to navigate. Huge thanks to Sinchain for the excellent support in helping me resolve an issue with the draft date.

TMP: Custom T-shirts & Apparel
United States
9 months using the app
June 17, 2025

This app is extremely laggy and we have had a variety of issues with orders actually being placed automatically. Screen load times take upwards of a minute.

Balanced Beings
Australia
9 months using the app
May 5, 2025

this app is convenient and allows me to manage my subscription orders well. customer support is great. I had a question and opened up a chat with Sinchain who responded quickly and was very helpful

Health-Lytes, LLC
United States
8 months using the app
April 21, 2025

The support staff at Recurpay has been incredible, and this is an understatement. They were able to get my subscriptions merged with my bundle app and get my website and page to look exactly how I wanted them to look. They respond instantly and provide some of the best customer service I have ever received.

Hibertape
United States
5 months using the app
May 8, 2025

I was in a bind trying to figure out how to navigate all the buttons, widgets and links that Shopify has to offer...then it dawned on me that I could request help from the support team. Admittedly, I only expected to get AI obt support or some sort of email that advises me that someone will respond in 24-48 hours.

Nope.

The rep "Sinchain" was live and in chat ready to serve and I know it saved me several frustrating hours (and even some money)!

5 out of 5 Star Service.

ScholarPrep Nation
United States
Over 2 years using the app
March 25, 2025

We’ve been using this app for a while! The free plan is a great start and the platform is the most user friendly we’ve had thus far. Support is always quick, easy, and effective!

Modern Herbal Apothecary
United States
Over 2 years using the app
June 4, 2025

Extremely satisfied with the seamless integration handled by Ajsar and the team. Any issues that arose were quickly addressed and resolved, making the entire process simple and straightforward. By far, the smoothest migration we’ve experienced.

Special mention to chatbot Sinclair, who was incredibly helpful — quick to respond and excellent at explaining product features in depth. This made our decision to transition from Loop to Recurpay much easier and more confident.

Highly impressed with the overall experience.

Enlighten Smiles
United Kingdom
8 days using the app