RecurringGO! Subscriptions App

RecurringGO! Subscriptions App

Reviews (224)

Overall rating
4.4
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its quick setup, often operational within an hour, and its easy integration with existing website themes. They praise its ability to efficiently manage subscription plans and automate processes, reducing workload. The customer support team is highlighted for their quick and effective problem-solving via chat and email. Additionally, the user-friendly interface simplifies subscription management, and the seamless Shopify integration enhances functionality and user experience. Merchants find the app offers excellent value, boosting recurring revenue and customer retention.

April 13, 2021

I received unauthorized charges for this on my bill and I am unable to contact anyone. There is no billing history within the app, and I never even used it.

The Juice Box Company
United States
About 1 month using the app
FINLOOP SOLUTIONS LLC replied April 13, 2021

Thanks for your feedback and sorry that you've faced such inconvenience. Unfortunately, we didn't receive any emails/chats or calls from your side :(
We tried to contact you via email in order to help but didn't receive a response yet.
Please drop us a line at your convenience.
Hope to hear from you soon!

September 18, 2020

Not a recurring payments app. It simply sends an email to your customers each month and makes your customers go to the site and checkout. Shame on them, make us loose time and money

BIJOUX SENSATION
United States
2 days using the app
FINLOOP SOLUTIONS LLC replied September 21, 2020

UPDATE: We have updated the app so now it has a feature to charge customers automatically!
Thanks for your feedback and sorry that invoicing didn't meet your needs. Anyway, we've tried to contact you via email but didn't receive a response yet. Please drop us a line at your convenience. Hope to hear from you soon!

January 12, 2021

This was the most frustrating experience. I tried to make simple revisions, but couldn't because of a glitch in their interface. I spent the better part of a day trying to get this right but couldn't, eventually removing it altogether.

Exact Nature Botanicals LLC
United States
1 day using the app
FINLOOP SOLUTIONS LLC replied January 13, 2021

Thanks for your feedback and sorry that you've faced such difficulties and inconvenience. We tried to contact you via email in order to discuss this situation but didn't receive a response yet.
Please drop us a line at your convenience.
Hope to hear from you soon!

January 21, 2019

Not a recurring payments app. It simply sends an email to your customers each month and makes your customers go to the site and checkout. What is the point of a subscription if you have to go to the site and checkout anyways?

Defiance Coffee
United States
12 minutes using the app
FINLOOP SOLUTIONS LLC replied October 7, 2021

Thanks for your feedback. I would kindly inform you that we have updated the app so now it has a feature to charge customers automatically!

August 24, 2020

I tried this app but was not for me, deleted it but it has infected my store. The selections etc doesnt go away. very shitty

Mikro Tandborste
Sweden
6 minutes using the app
FINLOOP SOLUTIONS LLC replied August 25, 2020

Thanks for your feedback and sorry for such inconvenience. We tried to contact you via email in order to help but didn't receive any response yet. Please drop us a line at your convenience. Hope to hear from you soon!

January 1, 2019

Important note - Customers will not be automatically charged, this just sends a weekly or monthly email with a link to an invoice.

Discover Snakes
United States
5 minutes using the app
FINLOOP SOLUTIONS LLC replied October 7, 2021

We have updated the app so now it can charge customers automatically!