RecurrinGO! Subscriptions App

RecurrinGO! Subscriptions App

Reviews (231)

Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
    191
  • 7% of ratings are 4 stars
    17
  • 1% of ratings are 3 stars
    3
  • 2% of ratings are 2 stars
    4
  • 7% of ratings are 1 stars
    16
What merchants think

Feedback submitted

Merchants highly value this app for its robust subscription management capabilities, which enhance revenue and customer retention. It offers seamless integration, easy migration, and extensive customization options, including upsell widgets and build-a-box features. The automation tools reduce workload and improve customer experiences. Merchants also praise the reliable performance and responsive customer support, which efficiently handles issues and customization requests.

January 12, 2021

Really disappointed with this service. I used this for a while with no issues, but suddenly customers stopped receiving the recurring invoice. I sought support multiple times from the app developer and was met with repeated replies, no actual support. Very condescending and frustrating to communicate with. Would not recommend this if you want a fully functioning subscription service.

Dirty Fresh Cosmetics
United Kingdom
About 1 year using the app
FINLOOP SOLUTIONS LLC replied January 12, 2021

Thank you for your feedback.
We are extremely sorry that you were not satisfied with our service :(
We tried to contact you via email regarding this case but didn't receive a ...

March 24, 2022

Leaves a bunch of code when removing the app. When asking the developers they claim it's not theirs, however even the sheet names have their company name on it. Crazy!

KatzenRobo
Lithuania
7 days using the app
FINLOOP SOLUTIONS LLC replied March 24, 2022

Thanks for your fedback. We have checked all the conversations with you and, unfortunately, wasn't able to find any requests of leftover code removal. We've sent you an email ...

Edited April 21, 2022

I tried to install this app, then decided to go with another one. But after I uninstalled this app, it left a bunch of JUNK CODE at the bottom of my web pages and this code is displayed below the footer in all my pages!!!! PLEASE do not use this app. UPDATE 1: There were 5 files left behind by this app even after it was uninstalled. I was able to comment out the code in all these files and ...

Flavor Temptations
United States
26 minutes using the app
FINLOOP SOLUTIONS LLC replied April 22, 2022

Thanks for your feedback. We would kindly inform you that the app can't remove its code itself since it's already uninstalled from the store, so the app has an FAQ article on ...

September 8, 2020

easy and simple to use but DOES NOT ALLOW AUTOMATIC BILLING - which is the entire point of a subscription. The customer simply gets an invoice emailed. its just a form and email scheduler that goes back to your checkout process every time. probably took them a week a code it.

Child's Play
United States
4 minutes using the app
FINLOOP SOLUTIONS LLC replied September 9, 2020

UPDATE: We have updated the app so now it has a feature to charge customers automatically!
Hello!
Thank you for your feedback! The app is connected with invoices only and we' ...

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