RecurringGO! Subscriptions App

RecurringGO! Subscriptions App

Reviews (225)

Overall rating
4.4
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its quick setup, often operational within an hour, and its easy integration with existing website themes. They praise its ability to efficiently manage subscription plans and automate processes, reducing workload. The customer support team is highlighted for their quick and effective problem-solving via chat and email. Additionally, the user-friendly interface simplifies subscription management, and the seamless Shopify integration enhances functionality and user experience. Merchants find the app offers excellent value, boosting recurring revenue and customer retention.

July 3, 2024

Awesome staff and super responsive! They got me taken care of ASAP!

Keto Brick LLC
United States
Over 1 year using the app
FINLOOP SOLUTIONS LLC replied July 8, 2024

Thank you so much for your kind words! We appreciate your support

May 20, 2024

IIya was amazing !!! She fixed everything in minutes and saw more things that she could fix and fixed that too !!! Just the best, thank you!

CleanFace
Canada
Almost 2 years using the app
FINLOOP SOLUTIONS LLC replied May 27, 2024

Thank you so much for your review! Ilya is pleased to receive such positive feedback. If any assistance is required, our team is always happy to help.

June 5, 2024

The app has a bunch of ways to set up and manage subscriptions, and the upsell feature is super useful. The support team was awesome and helped us out every step of the way as we got everything set up. Really smooth and easy.

Masculine Femо́ne
Ukraine
24 days using the app
FINLOOP SOLUTIONS LLC replied July 8, 2024

Thank you for taking the time to leave such a positive review. We appreciate it!

April 13, 2024

This app is shady. I was using a free version and after a while they automatically opted me into a paid version, their justification being that I was notified through a newsletter (which I never saw). Not worth it. They clearly pump up their positive reviews with obvious generic 5 star reviews. Avoid shady companies that use these practices.

Space Time Coffee
United States
Over 3 years using the app
FINLOOP SOLUTIONS LLC replied July 2, 2024

Thank you for sharing your opinion. We notified users about changing the plan many times and contacted each one. We tried many times to contact you, but you didn't reply. We have refunded your money and have done everything we can to improve your experience with our app. We tried all ways to connect with you to resolve the issue. Our top priority is our customers' excellent experience and app satisfaction. If you see this message, could you please contact us and we will help you with any questions you have

June 5, 2024

In terms of functionality it does exactly what I need. I seldom leave reviews but the guys are excellent. Thanks to the team for helping us transitioning our subscription service from another app. They set up the subscription software seamlessly within our purchase flow.

Though I wanted some customization options not available within the app, the devs reacted quickly to my requests and made all the changes I needed swiftly. Thank you!

baedstories
United Kingdom
6 days using the app
FINLOOP SOLUTIONS LLC replied July 8, 2024

We are glad you enjoyed our service. Thank you for your review

May 9, 2024

Awful business ethics of the people behind this app. As others have stated, I was on a free plan and without my approval they switched my account to a paid subscription without proper notice.

They promised in an email after the change, that any requests to revert back to a free plan would be promptly processed. However, 2 weeks and 2 email requests later, they ignored the request. I have reported this app to Shopify, as this is a violation of their terms.

TERRA
United States
Over 1 year using the app
FINLOOP SOLUTIONS LLC replied July 2, 2024

Thank you for sharing your opinion. We notified users about changing the plan many times and contacted each one. We tried many times to contact you, but you didn't reply. We have refunded your money and have done everything we can to improve your experience with our app. We tried all ways to connect with you to resolve the issue. Our top priority is our customers' excellent experience and app satisfaction. If you see this message, could you please contact us and we will help you with any questions you have

June 3, 2024

Do not use. Unauthorized charges to my card. Not sure if the app was sold around March but I was a client for 2+ years. In March 2024, things changed with this company. Beware. Support doesn’t reply to claims.

Yogatation
United States
Over 1 year using the app
FINLOOP SOLUTIONS LLC replied July 2, 2024

Thank you for sharing your opinion. We notified users about changing the plan many times and contacted each one. We tried many times to contact you, but you didn't reply. We have refunded your money and have done everything we can to improve your experience with our app. We tried all ways to connect with you to resolve the issue. Our top priority is our customers' excellent experience and app satisfaction. If you see this message, could you please contact us and we will help you with any questions you have

February 28, 2024

Super responsive customer support despite my many points where I was difficult.
The application perfectly meets my expectations.
Simple, fast and effective.

aussek
France
9 months using the app
FINLOOP SOLUTIONS LLC replied March 27, 2024

We appreciate your review! Glad our support was helpful and the app met your expectations. Thank you!

Edited August 12, 2024

The absolute best. Reliable, simple, and most importantly, absolutely excellent customer support. Easily our best app/partner. Very impressed and certainly a long-term partner for us.

Evolved Greens
United States
About 2 years using the app
FINLOOP SOLUTIONS LLC replied January 24, 2024

Thank you so much for taking the time to leave an excellent rating and for choosing RecurrinGO to power your subscriptions! We really appreciate your business, may it thrive even more. 😊

May 21, 2024

Fast and helpful support. Problem was solved. Thx and regards J

K2 MedicalCare
Germany
Almost 2 years using the app
FINLOOP SOLUTIONS LLC replied May 27, 2024

We greatly appreciate your review! Ensuring your satisfaction is our top priority.