RecurringGO! Subscriptions App

RecurringGO! Subscriptions App

Reviews (225)

Overall rating
4.4
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its quick setup, often operational within an hour, and its easy integration with existing website themes. They praise its ability to efficiently manage subscription plans and automate processes, reducing workload. The customer support team is highlighted for their quick and effective problem-solving via chat and email. Additionally, the user-friendly interface simplifies subscription management, and the seamless Shopify integration enhances functionality and user experience. Merchants find the app offers excellent value, boosting recurring revenue and customer retention.

March 24, 2022

Leaves a bunch of code when removing the app. When asking the developers they claim it's not theirs, however even the sheet names have their company name on it. Crazy!

KatzenRobo
Lithuania
7 days using the app
FINLOOP SOLUTIONS LLC replied March 24, 2022

Thanks for your fedback. We have checked all the conversations with you and, unfortunately, wasn't able to find any requests of leftover code removal. We've sent you an email message in order to clarify the issue and help if needed.

October 22, 2022

Excellent customer service by Ksenia! She very patiently answered all my questions and help me set up the app on my store. Expecting great things! :)

Studio56Boutique
Canada
About 5 hours using the app
FINLOOP SOLUTIONS LLC replied October 24, 2022

Happy to hear that you had such a great customer service! :) We will pass on your feedback to Ksenia and the rest of our support team, it will mean a lot to them.

September 18, 2020

Not a recurring payments app. It simply sends an email to your customers each month and makes your customers go to the site and checkout. Shame on them, make us loose time and money

BIJOUX SENSATION
United States
2 days using the app
FINLOOP SOLUTIONS LLC replied September 21, 2020

UPDATE: We have updated the app so now it has a feature to charge customers automatically!
Thanks for your feedback and sorry that invoicing didn't meet your needs. Anyway, we've tried to contact you via email but didn't receive a response yet. Please drop us a line at your convenience. Hope to hear from you soon!

January 12, 2021

This was the most frustrating experience. I tried to make simple revisions, but couldn't because of a glitch in their interface. I spent the better part of a day trying to get this right but couldn't, eventually removing it altogether.

Exact Nature Botanicals LLC
United States
1 day using the app
FINLOOP SOLUTIONS LLC replied January 13, 2021

Thanks for your feedback and sorry that you've faced such difficulties and inconvenience. We tried to contact you via email in order to discuss this situation but didn't receive a response yet.
Please drop us a line at your convenience.
Hope to hear from you soon!

January 18, 2021

After unknowingly downloading Recurring Orders for the second time, I was immediately adjusted to a paid plan. As I was completely unaware that this was my second time, I contacted the customer support and they were understanding and refunded my invoice and put me on the trial. THANKS!

KiezKiste
Germany
About 1 hour using the app
FINLOOP SOLUTIONS LLC replied January 18, 2021

You are more than welcome! Please feel free to contact us 24/7, we are always glad to help :)

April 13, 2022

Just installed the app. Had some issues with it working with our Theme. Support was AWESOME - Alexander stepped right up and had it working in minutes.

Eban’s Bakehouse
United States
About 1 hour using the app
December 13, 2023

Réaction After sales very good. After minutes after my installation, I contact and in few minutes they solved my little problem : weldone !!

Phyto Véto
France
About 1 hour using the app
FINLOOP SOLUTIONS LLC replied December 15, 2023

You made our day with your positive feedback! We are so happy to read that you loved our customer service and they were able to solve your problem quickly. Thank you for a nice comment, and we hope you'll continue to enjoy using RecurrinGO! 😊

April 7, 2021

Bonjour, je n'arrive pas a changer les mots " weekly" "montly" et " custom" en Français, je n'arrive pas a contacter le support, si on à plus de 200 produits il est écrit nul part combien est-ce que ca va nous couter ?

Esquis-Hair+
France
About 21 hours using the app
FINLOOP SOLUTIONS LLC replied April 7, 2021

Thanks for your feedback and sorry for such inconvenience. We tried to contact you regarding this case but didn't receive a response yet. Please drop us a line at your convenience. Hope to hear from you soon!

September 1, 2022

Thank you very much for this app. This app is really helpful in my crictical situtations Thanks again.

Seattle Kombucha Company
United States
42 minutes using the app
FINLOOP SOLUTIONS LLC replied September 2, 2022

Thank you so much for your amazing review! We are so happy to hear that you are enjoying the app.

May 21, 2022

Easy to set up!! My customers will love this additional service- so far so good, can't wait for the sales to start rolling in!

PrettyGirlRocks
United States
36 minutes using the app