Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,175)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

April 6, 2020

Great call with Derek from the Referral Candy. He showed us some insightful ways to improve our conversions and customize our app so that it is on-brand. Thanks for your help, Derek!

NativePath
United States
Almost 2 years using the app
Edited March 18, 2019

I had few questions regarding the referral payout and Tippy successfully solved all my queries and have given me the solution and answers to my questions. Great Customer Service so far!

Kasentex
United States
Almost 2 years using the app
June 1, 2020

Excellent App - good way to get a referral campaign up an running in a short amount of time.

I have a support call scheduled with the team to get further ideas to improve my campaign performance. Really useful and insightful call, that delivered some very valuable tips, that I will be trialling. Both Desmond and Derek were very helpful and knowledgable.

Moasure
United Kingdom
Almost 2 years using the app
July 1, 2016

Does the job that we needed it to do. Responsive service as well. We had a couple thousand past customers who we needed to send referral emails to, and it worked out just as expected.

Emberlightco
United States
Almost 2 years using the app
April 10, 2018

Karen was so helpful, she even called and walked me through the important steps! Awesome customer service.

Fitlosophy
United States
Almost 2 years using the app
January 22, 2021

The customer service is great! Very responsive. I haven't used the app yet but am looking forward to it.

Smartvine
United States
About 1 year using the app
November 6, 2018

Jon was very helpful and communicative. I appreciated his help with my issues. The customer service is good.

August Effects
United States
Almost 2 years using the app
May 25, 2022

Cirs is our business success manager and she is so full sense of responsibility and so nice! Whenever you need her, she is there for help, always. Although, I do appreciate that Referral Candy can launch a better and smarter system that merchants could stimulate users to participate in the program through tiered-base rewards.

Narwal Canada
Canada
About 1 year using the app
ReferralCandy replied May 31, 2022

Thank you so much for this amazing review. :)
Looking forward to working with you on the upcoming months and help to consistently improve your referral campaign.
- Cris

February 26, 2019

I just set it up and had a load of questions. Derek was patient over the chat and guided me through everything. Excellent customer support.

Extra Base Sports
United States
Over 1 year using the app
November 3, 2016

Fantastic customer service from Bryan and the support team at Referral Candy. Great Shopify App that allows our customers to be rewarded for referring friends.

David
See.Sense

Seesense Cc
United Kingdom
Over 1 year using the app