Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,175)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

June 27, 2018

Fast & helpful customer service, tried a lot of other affiliate apps before settling here

Caliconnected
United States
3 months using the app
July 1, 2020

Great customer service. I am looking forward to seeing our referral program exploring! I hope it works as expected.

PROLAB COSMETICS BRASIL
Brazil
3 months using the app
May 14, 2021

Benz from customer service has been an amazing support in setting up our account (& fast!). Their product is great and versatile (Klaviyo integration, multilangual, etc) and their customer support is top-notch.
Highly recommended!!

Batmaid Club
Switzerland
3 months using the app
ReferralCandy replied May 20, 2021

Thanks so much for the awesome review, happy to help any time! -- Benz J.

November 16, 2020

About the app : Exactly meets my needs. The customization & translation tools could be improved though, but overall very good. About the support : This is the best part of the App. Karen was super helpful and precise in her explanations. And when it's the support team sending e-mail reminders to the client and not the other way around, that's a pretty damn good sign about the customer support reliability :)

La_Garconniere
France
3 months using the app
March 21, 2022

Hi Hannah, Thank you so much! You have been really helpful. Short and easy! I appreciate this. Amazing customer support !!! Have a good day and hopefully see you soon when I struggle.Best Mo

NOURISHED3
United States
3 months using the app
ReferralCandy replied March 21, 2022

Thank you very much for the feedback! If you need help, we're just here - Hannah

August 29, 2022

We came across this app to drive sales and noticed we weren't getting results. I reached out to Jon for advice on ways to improve our referral program and he provided useful tips and followed up with me quickly. He was super friendly and helpful & in a matter of that time, we got our first referral order!

Baraka Impact
Canada
3 months using the app
ReferralCandy replied August 31, 2022

Nice! I'm happy things worked out the way we expected. Hit us up whenever you need any assistance! - Jon

Edited January 23, 2019

I had some issues with the app's features at first, so my initial review wasn't good, but I chatted with Jon and he helped me get through the issues and made my experience much better. He was able to help me figure out the problems I was having and improve my experience.

Skout's Honor
United States
3 months using the app
July 27, 2022

Great customer service! Thank you so much Hannah! She is very responsive to help me fix the problem, and follow up with me!

pacsafe-test-shop
United States
3 months using the app
ReferralCandy replied July 27, 2022

It's my pleasure to have assisted you today. Thanks also for your time today. :)
- Hannah

Edited November 1, 2022

Wonderful customer service from Derek and Jessa- they personally helped me get the App up and running and took the time to meet me via Zoom. Looking forward to seeing how this goes!

VITAMAN USA
Australia
3 months using the app
March 20, 2022

Mardie was amazing! She helped me so much. We had almost three hours together. She assited me with everything. Thank you

NOURISHED3
Germany
3 months using the app
ReferralCandy replied March 21, 2022

Pleasure is mine. :)
Thank you for writing a review. - Mardie