Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, seamless integration with platforms, and its ability to enhance referral programs and sales. They value the automation features, customization options, and multi-campaign handling. The customer support team is praised for their responsiveness and proactive approach, with the live chat feature noted for quick and effective problem-solving. Some merchants report significant revenue increases due to the app, and the multi-language support is also appreciated.

September 13, 2018

非常感谢 Tippy D.的帮助,我的英语不好,但是他回复的非常快,而且非常的有耐心。虽然已经是下班时间了,但是他还是给予了我很耐心的帮助,用了将近一个小时的时间。我所有的问题都得到了解决。ReferralCandy真的很好用,相信它会帮助我增加很多的用户和销量。推荐给大家!!!

DMG SHOP
New Zealand
3 months using the app
May 7, 2020

Great App! Very satisfied! Fast and professional support. Special thanks to Tom. We will use App for our store

SOPHYGEMS
Estonia
3 months using the app
December 28, 2018

Tippy was amazing and very patient and got my issue resolved and was very thorough. Thank you for your help!

Altered Rival
United States
3 months using the app
May 17, 2021

Dwight was really helpful and responded fast just when we needed it. HE helped us with Mailchimp sync and contacting them solved the problem fast.

BrainLuxury
United States
3 months using the app
ReferralCandy replied May 20, 2021

I'll be sure to pass on your kind words to Dwight. Thank you so much for the review! -- Bryan B.

July 12, 2022

Katherine was super fast and efficient when I had a question and helped me figure out the questions I had. A+

Primal Strength & Balance
United States
3 months using the app
ReferralCandy replied July 18, 2022

Wow! Thanks for this awesome review. I really appreciate it. As always, please feel free to reach out anytime you need help. :)
- Katherine

April 30, 2021

Tom Koetz, my success manager has been really helpful in helping me set up my affiliate and referral program. It's all new to me and Tom has patiently explained each step with me via email and several phone calls. I tried setting up with another service provider and the support with Referral Candy's Tom is far superior. His response time, patience and thoroughness are much appreciated.

Santivia - Your Way To Good Health
Singapore
3 months using the app
ReferralCandy replied April 30, 2021

Thanks so much for your kind words, this made my day 😃 -- Tom K.

November 19, 2019

Just had an online chat with Derek and he was super helpful and answered my question. Waited for less than 5 seconds to get connected after I typed in my questions too ;).

BadAce Tactical
Canada
3 months using the app
January 9, 2019

Clean and simple interface, and quick to setup. Seeing incremental revenue within month of implementing. Customer support (Derek) had some useful tips too.

Myles Apparel
United States
Over 5 years using the app
March 25, 2020

I use this app to help me program the referral page automatically. It was helpful and I had a few problems and got to solve it instantly with the help of the service provided.

APOLSINGAPORE
Singapore
3 months using the app
February 25, 2021

Great app, great support. Easy to install and configure. Works as it have to. Hard to get a high conversion rate, but I guess we have to investigate more.

ShopSystem
France
3 months using the app