Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,175)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

January 22, 2021

The customer service is great! Very responsive. I haven't used the app yet but am looking forward to it.

Smartvine
United States
About 1 year using the app
November 6, 2018

Jon was very helpful and communicative. I appreciated his help with my issues. The customer service is good.

August Effects
United States
Almost 2 years using the app
May 25, 2022

Cirs is our business success manager and she is so full sense of responsibility and so nice! Whenever you need her, she is there for help, always. Although, I do appreciate that Referral Candy can launch a better and smarter system that merchants could stimulate users to participate in the program through tiered-base rewards.

Narwal Canada
Canada
About 1 year using the app
ReferralCandy replied May 31, 2022

Thank you so much for this amazing review. :)
Looking forward to working with you on the upcoming months and help to consistently improve your referral campaign.
- Cris

February 26, 2019

I just set it up and had a load of questions. Derek was patient over the chat and guided me through everything. Excellent customer support.

Extra Base Sports
United States
Over 1 year using the app
November 3, 2016

Fantastic customer service from Bryan and the support team at Referral Candy. Great Shopify App that allows our customers to be rewarded for referring friends.

David
See.Sense

Seesense Cc
United Kingdom
Over 1 year using the app
March 3, 2022

Good app, easy to use. Also has excellent customer service via live chat, which many other apps do not have

Strykk
United Kingdom
About 1 year using the app
ReferralCandy replied March 4, 2022

I'm glad you liked our services and thank you for your good feedback on our chat services. - Jon

Edited August 30, 2018

Just starting and all good so far ! Easy set-up and Karen and Tippy have been really helpful and replied immediatly ! Thanks for the support

Smitzy 2
Spain
Over 1 year using the app
June 20, 2018

Karen (CSR) is awesome and helpful. ReferralCandy seems cool.

Heydad
United States
Over 1 year using the app
May 1, 2018

Very helpful service team. The person who called me directly to resolve some of my issues was very knowledgeable and was able to guide me through everything. Very good teachers to help us better serve our customers going forward using this app.

Etbfit
United States
Over 1 year using the app
January 10, 2016

I was blown away by the service from Ferry Gabriel! He spent over two hours on the phone with me and we got the app up and running and added over 8000 names from our mailchimp list. We haven't seen any referral orders yet, but we've seen a ton of referrals from Referral Candy so just crossing our fingers that the orders start coming in. Please hold on to Ferry - he is a gem!

Clouds Stars
United States
Over 1 year using the app